November 2018 by Samantha Old
A really disappointing experience when visiting on Monday 15.Oct afternoon.I visited with my Mother as we always do when in Sherborne,The shop contents were as usualnicely displayed and of good quality,My Mother left several items including a burgundy velvet lounge suit at the counter,whilst we continued to shop,Mother selected and was holding a fashionable black jacket and as she crossed the shop to speak to me a tall well spoken assistant addressed her and said ?Bring that jacket back over here if you have any intention to buy it? We found her tone and attitude most offensive.If we had not already selected items we would have walked out.I realise that we expect to find bargain purchases in this shop,but we do not expect to be treated like second class citizens or potential shoplifters.This was the immediate impression,We were relieved to be served by an older lady who came through from the back of the shop .As it was,we paid and left having spent £50.We are not looking foreward to another visit.
