September 2023 by David Collins
What do they do never have itemsReady. After so many days they seem to be more concern about talking then getting on with the job.? go to boots and get a better service.....
July 2023 by Michael Elkins
Polite staff who gave me the information I needed, a pleasant experience.
May 2023 by James Tatman
Be prepared to wait and wait and wait. I don't know what's going on in this pharmacy but it's broken, and has been for months. You're better off having your prescriptions sent to Boots on the high street or have the delivered.
January 2023 by Michael Johnson
At least you would think they would get their website info correct. I have just driven 14 miles having checked they are open Saturday mornings to find the shop closed.Grrrrrrr
January 2023 by Lex H.
I wish I could give minus stars, this is the worst pharmacy in England - for a plethora of reasons. Takes at least an hour to get a prescription. Staff can be rude and entitled. At times standing around while the entire shop of people watches on. People now take pity on you if you tell them your prescription has been sent to this branch. Honestly, save yourself time and stress and go to Boots in town.
January 2023 by Karen Hunt
Pharmacist takes a 2hr lunch break, so don't dispense meds between 12.30 and 2.30pm. Be warned, long wait if you have been directed there by NHS 111 to pick up script.
December 2022 by Russell Price
Just appalling service. Queues for prescriptions can take well over an hour to fulfil at any hour of the day. The staff morale is rock bottom and errors are common. We even had an elderly man faint during the last visit. It does seem that Lloyds HO is aware of the situation, but doesn?t care about either its customer?s or staff.
December 2022 by Keith Grant
Still waiting after almost 2hours elderly people standing longer than me a total disgrace!!! When are you going to short this total failure out. (Shaftesbury branch)
December 2022 by Camilla Thomas
Got there 15mins before opening time and was 5th in queue but still had to wait 2 hrs 10 mins before served. Lots of elderly and young children in the queue which went out into the street - so standing in bitter cold.
November 2022 by Hannah Wilson
Always waiting over an hour for repeat prescription. I know there unstaffed but there's got to be a better way to do it. Hate seeing all the elderly and parents with children just waiting. Not matter time you go it's always busy.
October 2022 by Chris Hamilton
Knowledgeable staff, always helpful always pick up the phone, always a great service thank you
October 2022 by Andrew Leigh
Queues out of the door on both occasions ive needed to go here. Not run like a business
October 2022 by Ashley Kenny
Poor service. Replace the team get those scripts made up faster, I know it could be done much more efficiently than it is as have been down there watching the staff. Pharmacy2U is a much better option
October 2022 by Fiona McDonnell
Sadly very understaffed and so always very long queue. Regularly have had to wait 45 minutes - 1 hour with a baby in order to get prescription. Staff are friendly enough but service is very poor.
September 2022 by charlie down
2 hour wait and people were walking in and getting served their medication ahead of struggling elderly people who were in the queue. Very bizzare experience.
