March 2024 by Phil Howard
Although I have been to DCM quite a few times personally and for work, I was very disappointed and shocked as to their unprofessional and childish behaviour today.My fleet manager, after receiving a quote stated that (and I quote), "with all due respect to their business and work, they are very expensive and I don't think we can use them again", which has is opinion.These words seem to irk the blonde lady that is in reception to the point that she placed on the system, "do not service this company again", and continued to rant and threaten to send a "middle finger emoji" via text.In my opinion, her response, if they believed in their pricing in relation the their service would have been indifferent and should have respected that that was "their" opinion, which everyone is entitled to. But instead, after finishing my service in great time (which was booked 2 weeks prior, not to her bad "butt hurt" rants of, "well who would have taken you in at the last minute, which was not correct), letting me take the vehicle and go, she told the workshop to keep it on the ramp until after lunch.She had decided to punish my company through me and kept me waiting over an hour and a half... After the job was clearly completed.Very unprofessional and disgusting to say the least.Their prices are NOT, the best, but reasonable enough, but due to this attitude and treatment of ME, I am far too disappointed to ever recommend their business.I had considered giving a 3 star rating, but because of her rudeness, I can only award 1.
March 2024 by Carol Jones
Excellent service, very friendly staff. Would definitely recommend.
March 2024 by Elizabeth Curtis
Can't fault the service at DCMThey worked well over their time to get my car finished. Friendly and knowledgeable staff, kept me well informed all through the process.
March 2024 by Charlie Jeffery
Really nice bunch, helpful and very speedy service. Thanks :)
March 2024 by Geoffrey Ransby
My Morgan is not an everyday car at DCM in Shaftesbury but the care and skill the team gave my Mog was outstanding. Great service and efficiency. Well done DCM.
March 2024 by Gary Singleton
DCM Shaftesbury as friendly and efficient as always. I usually get all my tyres from DCM but last week had mechanical problems with my car.DCM provided a fast and competitive repair to my car, and also loaned me a courtesy car for a couple of days, which was really helpful as I rely on my car for daily transport.Thanks guys. Five star service as usual!
March 2024 by louis weston
Great service - fast and efficient - was let down by a ?no show? from the Halfords mobile service when in Berkshire but all sorted swiftly by Dorset?s finest? and you can pop into Shaftesbury for a coffee while you wait?
March 2024 by Jessica Walby
Have been taking my cars here for years, they never let me down. Always have the right tyres, excellent customer service and a quick turn around.
March 2024 by Belinda Stewart-Cox
DCM Tyres Shaftesbury are a super helpful team who help me keep my car in good working order, in spite of the potholes and other features of our roads doing their best to keep garages and mechanics in business
March 2024 by Sean Gaught
All very easy from booking to paying.Great service and a friendly and professional Team of people. Kept me fully informed throughout and it was great value for money too.
March 2024 by martin kemp
Excellent service as alwaysBrilliant customer serviceCannot fault these guys
March 2024 by Dan Brod
Really superb service by superb people. Such a rare gem.
March 2024 by Peter Wildman
Makenna and the team provide an excellent service and are always courteous and trustworthy. I have used DCM for the past 5 years and have been completely satisfied with the results looking after both my cars. I have no hesitation in recommending. DCM tyres.
March 2024 by valentina m
My first experience with them it was amazing and very positive.I even ask if I can stay with them in the future. Love them ?
March 2024 by Chloe Brudenell
Totally the best garage ever! I broke down on the way to work, the AA got me to DCM tyres Shaftesbury who loaned me a courtesy car and fix my car in under 24 hours! Amazing service and will defo be going back :) Thank you all so much.
