August 2025 by Abi (Bibi)
Just came in with my family,, served by a lovely barista managing to keep up his great customer service whilst being the only person working !! Thank you for putting us all in a lovely mood ??
March 2025 by Kirsty Gunnell
We popped in for a coffee while we were visiting this lovely town. We would normally visit a local coffee shop rather than a big chain but we had some gift vouchers to use so visited this Costa.
Surprisingly it felt like a little local cafe rather than the major chain that it is and the coffee was lovely. It was quite busy and the people all seemed local and to know each other so it had a really nice cosy feel to it.
The member of staff in the shop was a really friendly guy and was on his own while we were there but he managed everything really well, serving and clearing tables very efficiently.
It was clean and tidy, and very friendly x
December 2024 by Kevin Burnett-Whalley
I always like Costa coffee my preferred hot drink even though it's quite expensive now
December 2024 by Linda Downton
Lovely that you were open Boxing Day to grab a tea and snack , the young man working is a real credit to your team, he was very polite and helpful, and he was working very hard keeping everything lovely and clean, ...Only one complaint there was a customer sat with a large red parrot ( no, not a joke ) ! And as someone who has had psittacosis , this is not exceptable when people are eating...
November 2024 by Natalie E
The 2 guys working on Saturday at 4.50pm were extremely patient and helpful when we ordered 3 drinks just before them closing. Nothing was too much trouble, great people, 10/10.
October 2024 by Claire Oaten
Thank you to the young men working today in Shaftesbury Costa today. I went in to buy two hot drinks for myself and my partner. It was my first day out since having COVID for the second time. While trying to order I completely got my wording wrong ordering the wrong drink! The gentleman taking my order was so kind as I got all my words wrong and forgetting the name of what I wanted. The kindness shown in the end by both of them was amazing. I hope you pass on my thanks. Claire
September 2024 by Logan Bunch
it just wasn't that good to be honest, no bacon baps or sausage baps, everything else on the menu was either with cheese or not gluten free. in the end it wasn't that nice and only 1 person was working. service was good but slow.
September 2024 by Chris Brooks
Excellent service on Sunday the 11th August, one member of staff working on his own remained professional and courteous despite large que ?
September 2024 by Annabelle Lee
Went in on Sunday, when there was a small market in town. Very busy, not enough staff on. Dirty tables, no atmosphere, could not hear the staff acknowledging customers
Disappointed ?
July 2024 by leigh harwood
Great service and coffee as always. Leo and Andrew are extremely helpful and friendly. I'll be back soon, keep up the great work
July 2024 by Connie L
The hot chocolate is always perfect! Great service.
June 2024 by Caitlin Theobald
I went in this morning and was greeted by the lovely Andrew and Leo. Andrew made me a lovely Dirty Chia with Oat milk to try as a recommendation and it was delicious. Thank you for the excellent customer service and Lovely drink.
May 2024 by Elizabeth Curtis
Always love this Costa shop they always make you feel very welcome. Also my flat white is always spot on thanks guys x
May 2024 by Kristine Kopcenko
Was visiting the area for a few days. This was our morning coffee stop. Lovely nice shop tucked away near the church. Clean and cosy. Barista Andrew provided excellent service and welcoming atmosphere every time. Thank you
May 2024 by Theresa Keane
Nice atmosphere
