January 2024 by Phillip Lee
As always poole branch is a good place staff are great
December 2023 by mandy journeaux
I have visited the shop 3 times, and received excellent advice from the helpful and knowledgeable staff. Score 10. And the Vodafone coverage inside my house is excellent. By contrast, before I found Vodafone, I visited the EE shop. Who kept me waiting for 3/4 of an hour, wanted to rip me off, all I wanted was a sim card. Customer service score 0. Signal inside my house zero. So I am a delighted satisfied customer of Vodafone, for several years.
December 2023 by Kay Stead
Went into the Poole store today to upgrade my daughters iphone. Fantastic service from Kim who went through the options clearly. All sorted within half an hour. Brilliant service with a smile. Thank you
September 2023 by Andrew colborne
Great if you're buying a fone.Staff offish if not.
September 2023 by Cliff White
Don't use Vodafone. I use an alternative service so I am unable to comment but they delt with the person I was with quickly and efficiently
September 2023 by David Merrien
Very helpful and knowledge was good
August 2023 by Alex M
Unhelpful staff. Two ladies who were on their phones when walking in. Said that I needed an invoice for a device purchased and told me they can?t do that and didn?t even bother searching my details up.Told me to phone support, despite phoning support prior who told me to go to the shop. Unbelievable attitude, I will be looking to move to another network soon.
July 2023 by Fiona Potts (Fionafew)
Not the most helpful of staff, even though there were 4 of them...
June 2023 by Jamie Boreham
Friendly staff, expensive contracts
June 2023 by Denis Lawless
Very professional and polite
April 2023 by Fatima A
They were not very helpful
April 2023 by Andy Bick
Really helpful and knowledgeable staff.. if only vodafone telephone support was as good.
March 2023 by Colin Howard
Great service, very helpful
February 2023 by aileen bartlett
I 100 % recommend vodaphone . Good service, good phones no problems
February 2023 by Jane Gonthier
Excellent service today from Steven, Dom M, Hayley, Andreea and Meson.Thank you so much for your help.Nothing is to much trouble. .
