December 2023 by Kerry Dunford
Always got what I need, friendly staff.
October 2023 by Laura Hackleton
Always staff hanging round the makeup watching everyone soon as you walk in the door. Not a nice experience to feel in the store we?re not all thieves! It?s of putting and you will loose customers who feel the same!
October 2023 by Robert Bufton
Went in to look for shampoo
June 2023 by Erin
I visited this superdrug store today and was shocked at the outrageous and prejudice behaviour of staff! When entering the store i picked up a sun cream and opened the lid when immediately i was met by a staff member shouting ?Do not pick up products if you are not going to buy them? obviously shocked by the tone of the employee so i just said sorry went to find my friends and told them i want to leave as i feel uncomfortable.However the main reason I am writing this review is due to what happened when leaving the shop. As we were heading out i was looking for my phone in my bag when the same member of staff approached me and again started shouting and accusing me of stealing she called the manager and i said to check the CCTV as i obviously hadn?t stolen anything however she instead insisted i showed the contents of my bag (which i didn?t feel to comfortable with doing) and they found nothing. After the whole situation there was no apologies given to me and the manager stated ?fine you can go now?. I am not one to write reviews and I would completely understand if it was a misunderstanding however i feel the way staff in the store reacted and delt with the situation was completely unacceptable and may of been judged because i am under the age of 18. I hope anyone reading this review is made aware of the lack of manners and insolence of staff and is cautious before visiting the store.
May 2023 by Karen Taylor
Went to get my daughters ears pierced Women Hayley was lovely
February 2023 by Sophie
Came in today for piercing. Lovely woman . Was so amazing from start to finish. Didnt hurt as much as i thought. Would recommend.
January 2023 by paul brown
You will come across the odd bargain here, but pay attention at the till
September 2022 by Keith Entwistle
Plenty of female goods available but what I wanted.
August 2022 by Dawn Richardson
Good deals on at the moment and if you use the beauty card and student card you get discount and there is room for a wheelchair
July 2022 by doug milsom
Always handy to get whatever you need and good prices
July 2022 by Samantha Bennett
Got everything I wanted great customer service
July 2022 by Yvonne Hale
Well stocked, staff happy and helpful.
July 2022 by Phil Morton
Bright and airy with polite staff who don't always point you in the right direction.
July 2022 by Nicole Nichols
Oh it looks like after a year Superdrugs is supplying *Frizz Ease Heat Defeat Protection Spray* Now. I hope this continues! This product has been an essential part of my hair products and have Not been able to find out why they were Not supplying it! Also many of the items have gone up. Palmers Lotion for example £5.00 to £6.00! Why?! And in smaller bottles?? We need good size bottles of lotion at a reasonable price! I refuse to buy it at these prices! However, on the other hand, I must mention that this store does offer many things one may need and things I like and at least we can save our points on our cards and have them honoured unlike Boots! Their prices are good on various things as well. Looking out for our community and we are glad to have Superdrugs in our community but do not understand why it takes so long to get to the bottom of issues but at least it looks like it is!
May 2022 by Carrie Harris
Refund policy is ridiculous. Tried to return an unopened bottle of nail varnish bought in haste, wrong colour. They wouldn't refund as it was an unsealed cosmetic. Yet they were happy to sell it to me unsealed. So anyone could open it at any time between leaving the factory and a customer buying it. Says it was for health and safety reasons. Surely if they were at all concerned about health and safety then all cosmetics would be sealed prior to purchase. It doesn't make sense.
