January 2024 by Jimmy
Customer experience is simply not a consideration. Bought some football boots online that didn't fit. Tried to return them to my local shop but apparently they dont accept online returns?! Raised this with the store manager who appeared to struggle saying anything else other than 'its on the terms and conditions on our website.' No apology, no concern. But rather agressive overall. What sort of tinpot company wont accept returns? I wont be shopping here or online with them again. They also might want to consider employing a store manager than can converse with their customers rather than reading from the obvious script. They also do not refund cash but only credit vouchers!? How can retail businesses get away with this type of rort in 2024?
October 2023 by Christian Cohen
Friendly staff and good prices!
August 2023 by A?a Fe?ková
They had a space overflowing with goods and people. Unmarked sections, it is difficult to navigate there.
August 2023 by Mark wise
Ok nice store but missing my size 4xl not many sizes
July 2023 by Simon Margetts
,good all round branded shop that sells a variety of sports equipment to running shoes and clothes
July 2023 by Jamie Currie
Dier customer service. The 2 girls that served me were just moaning about their shift and not acknowledging the customers in front of them. Today I went to return an item that I bought last week only to find out they do not refund the payment to your card - they only do credit notes/exchanges. Ridiculous. Won?t be using you again.
May 2023 by Gary Longham
Wide range of trainers competitively-priced. Fast and polite service at the till. Poor service on the floor as assistant more interested in chatting up the new employee than actually serving customers.
April 2023 by Nicki Vine
Lovely service, good products, thank you!
March 2023 by Bob Newiss
The same as any other - reasonable value
February 2023 by Christine Brady
Really good value clothing. Not all is about sport. It can be very crowded in here. I haven't visited in a while but my daughter got lots of gear here.
January 2023 by Laz
Always able to get the sports wear I need
December 2022 by Teresa Roe
Good selection on sporty clothes, but not if you try to find skiing or climbing equipment. Friendly staff!
December 2022 by polarccc
Quite a small sports direct store in the Dolphin Centre. Despite the store being quite small, it still serves its purpose. It has a range of trainers, sports wear, sports items and (of course) large bags at the till. I still don't understand why they sell board games here as that has nothing to do with sport. They also sell perfumes and school stationery here for some reason. Apart from that, it is quite a good store. Will be coming back.
December 2022 by paul kelly
Was bought a present from partner and it didn't fit. It was a Christmas present so I couldn't try it on in the store. My partner took it back but couldn't get money back, was given a store note. I phoned and spoke to the manager Mike and he admitted that he could refund me at his own descretion but he wouldn't as I should of tried it on in his changing rooms. It was a present. His attitude was awful. I now have to go buy some t shirts I don't want. Will never go to this shop again
October 2022 by TAM
Bought a nice pair of Addidas trainers...young lad James, just like to say, what excellent customer service skills you have. You will go a very long way in life, I hope you achieve everything you have set out to achieve...absolute credit to Sports Direct, thank you.
