August 2023 by Richard Blanchard
Great service and prices ??
April 2023 by Darren light
I went in to the store to buy some bits and I was pushed to use the tablets because they are not serving on the tills today, so I asked to see the manager, he too said ?we are not serving anyone today, it?s tablet only?.Upon contacting the costumer service as I?m more than aware of my rights they replied with this should not have happened and I will get the manager himself to call to apologise personally,I refuse because the guy clearly is not management material and said what?s going to happen about this?An investigation is taken place, the only half explanation I was given is that they have targets to hit with people using the tablets, so if they refused to serve pushing people to use the tablets they can hit the targets.Screwfix is now refusing to answer my emails.Thank you for your service, I will be shutting my account with Screwfix
April 2023 by Google user
The staff were not only polite and helpful but also had knowledge in what they were selling which is a nice change in todays shops. Keep it up
April 2023 by S
The staff were not only polite and helpful but also had knowledge in what they were selling which is a nice change in todays shops. Keep it up
January 2023 by David Mac
Extremely unhelpful staff, they couldn't give a toss, can't fault the products.
January 2023 by David McDonald
Extremely unhelpful staff, they couldn't give a toss, can't fault the products.
December 2022 by David Hoare
Screwfix was quick and efficient. The price was very reasonable.
November 2022 by John Noel
Good staff very helpfull finding the correct items
July 2022 by David Barnatt
Very helpful as I ordered online.
January 2022 by p neves
the guys working on site were force to isolate due to Corona virus tests so there was no one available to accept delivery.we repeatedly asked days ago? to please change the delivery address.Dx delivery used be Screwfix refused to change address with out confirmation from Srewfix and refused to contact Screwfix.When we called Screwfix they refused to contact Dx delivery on the basis they were ?certain Dx delivery would refuse to change delivery address? so they sent us back to Dx delivery who again refused to change address and again refused to contact Screwfix. THANK YOU DX DELIVERIES AND THANK YOU SCREWFIX FOR SUCH UNDERSTANDING SUCH COOPERATION AND SUCH WONDERFUL CUSTOMER SERVICE! WE WILL NEVER USE EITHER OF YOU AGAIN!!!!if there was an option for ZERO stars we would choose that!!!
October 2021 by Sue Stone
Always nice to visit somewhere with staff who don't even think about going above and beyond. Thanks to the man at Screwfix who spent time looking for electrical stuff for me so that I didn't have to make a return visit.
September 2021 by rachael hemsley
Good gear, good prices, good staff. Great!
September 2021 by Dave Hudson
Great service and fantastic staff.They always have what I want and the building is always clean and tidy.
September 2021 by tim Garlinge
I have just been to screw fix on Ringwood Road in Poole as someone stole some keys to our house this morning. I can't afford to pay £200 for an emergency locksmith so I took the barrel from our lock to this store and asked them if they could help me find a replacement with keys. The lovely young chap went above and beyond to help me find the right replacement and kept going off to fetch various fittings until we found the correct one and measuring them for me. Thanks to the help from this member of staff my house was secured within an hour for only £10. Sadly I didn't take his name but did thank him personally at the till. Amazing service and an absolute life saver. Thank you Scewfix for an amazing customer service.. Tim
September 2021 by Julian Moore
Brilliant place for most tools and DIY stuff at competitive prices
