July 2023 by Bob Mitcham
The only time I get get to a bank is Saturday the staff are always helpful and smiling. Having to wait for a new debit card to arrive I needed to withdraw cash. It was not a problem the Saturday cashiers were so helpful thank you .
April 2023 by Philip Osborne
What a lovely experience was here for weekend break I used ATM outside on Sunday to deposit cash it worked wonderful no problems
February 2023 by Colin Lothian
Poor customer handling generally. Obstructive staff and difficult to deal with even when provided with correct proof of ID and paperwork. The bank was fined heavily in 2018 for compliance issues relating to bereavement processes. No lessons learned by them . Avoid.Following a regulatory complaint which was upheld now awarded compensation for this issue.As I say avoid this bank at all costs.
February 2023 by Julie Farrell
Staff are exceptional friendly and helpful nigel especially
October 2022 by Yuro Simps
Very quick service and friendly staff member.
August 2022 by Sarah Rogers
My son tried depositing a cheque in the cashpoint but it wasn't accepted, had to wait in the queue for the cashier. Only one cashier on duty. 15 minutes wait
August 2022 by Sarah Kapak
My son tried depositing a cheque in the cashpoint but it wasn't accepted, had to wait in the queue for the cashier. Only one cashier on duty. 15 minutes wait
April 2022 by Mark Osborne
Lovely deposit cash inside no problems thanks all I went on bank holiday weekend needed to deposit cash at ATM machine working fine did the job no problems
March 2022 by Jools Bailey
Shut early meaning a wasted journey.
January 2022 by Lara Vivo
Always a friendly experience
July 2021 by Dawn Dann
I would like to thank the lovely staff in the Poole branch. My mother age 82 visited on Monday hot and bothered as she wanted to deposit some money. Other banks and building societies in the town were not seeing people Face to Face. Both the chap at the front desk and the lady who came to her aid were fabulous Let her deposit money and gave her a book! Thank you.
July 2021 by Alex Crabb
Always great service and polite. All the staff are extremely knowledgeable and follow government guidelines regarding covid. Having 3 cash points helps also.Would like to mention Kane and Dan in particular, both very helpful and good at their jobs.
July 2021 by David Sanderson
You need to update your opening times online. Says 9:30am but it's 10am!
July 2021 by christopher chambers
The website needs to be updated it's not open till 4.30 it's closed earlyI travelled 10 miles parked walked only for it to be closed
July 2020 by frosty ball
Brilliant customer service and very friendly and extremely helpful staff
