March 2024 by Ivan Tikhomirov
Very good delivery office, very friendly staff and nice managers. Office is quite small and therefore fairly efficient although quite busy as well. Absolutely no parking spaces available for neither staff nor customers; own car park for vans is extremely dense.P.S. Customers rightly complain about stupid office hours and they ARE stupid but it's not up to Poole DO staff, the same is across the country. Complain to London! If you buy a lot of stuff online just invest in a good parcel box or some alternative safe place, and update your details in your RM account. And leave a notice. All parcels except Special Delivery Guaranteed can be delivered this way.
January 2024 by June Thomas
I paid £36 5 weeks ago to have my mail redirected as yet l have not recieved any other than the lady who bought my house delivering them to my sons house.l have been intouch with Royal Mail but as yet nothing has been done. Not very happy.
December 2023 by James Stevens
Absolutely shocking opening hours... 8am - 10am on weekdays makes absolutely no sense at all! How are working people with 9-5 jobs supposed to collect items in the week?Terrible
November 2023 by Ben Ambler
Sent my parcel to the wrong address
October 2023 by Paul Vamben
Open for 2hrs 8-10am for collection but opening times may vary and last collection could be 9.30. I'm shocked.
October 2023 by Gosia Jekiel
Parcels collection is a pleasure in this place. Nice and efficient staff, easy access, car par nearby.
September 2023 by Stanislavas Gladkauskas
Working hours are ridiculous. Morning 8-10, two hours only.Nothing wrong with the staff.
September 2023 by Nikodem Zagloba
Wow iam in shock. I was just now in my flat and knowbody called, knock to my door. Just recived message on my phone that they tryed to deliver parcel but know body was in.. well done...
July 2023 by Charlie Homer
Absolutely pathetic. Worse than nursery children, the worst depot I?ve ever known. Consistent problem, constant arrogance.
June 2023 by Shaun Attwater
Every other company can leave with a neighbour why can?t youI had the smallest parcel delivery today that fits in the letterbox why take it back to the depositAppalling service no wonder you will be out of business soon
June 2023 by Steve Kearl
Every parcel from parcel has been delayed this year. Why are they not looking at reviews and doing something about it.
May 2023 by Marcin Szczepanik
Rubbish opening time...will trying avoiding royal mail parcel service from now on
April 2023 by Amber Jagot
Open from 8-10am only. Was absolutely stunned by this - what poor service! Unfortunately I was quite disappointed that my parcel hadn't been left at my property already and didn't know it was arriving, then to travel to the office to see its only open for two hours annoyed me even more. Will actively avoid ordering things that use Post Office / Royal Mail from now on, service from other couriers is so much better now unfortunately.
February 2023 by Inga M
All the opening hours given online is incorrect!!!! Went to pick up my parcel and it wasn't open! Even the gate was locked! So I just wasted my time.
February 2023 by Graham Baynham
8 till ten not a good service, and he could not bother to ring the bell just put a card in box disgraceful service for bh15.
