January 2024 by andy P
The rudest chemist you?ll ever encounter was told none in stock go to Asda, should not be allowed to practice in the UK no manners, aggressive attitude to Customer is absolutely shocking and disgusting
November 2023 by Paul Jones
Pharmacist was rude. Will not use again
November 2023 by Jayne Diffey
I called in to Rowlands, Oakdale today as there was a problem with my mother in laws prescription (an oversight on my part). The Pharmacist and assistant were so helpful and sorted it out for me, so a big Thank You to them!I do use Rowlands, Oakdale alot and always get good service.
November 2023 by Dan (Say it how it is!)
Shri is a great bloke! Not the quickest of pharmacies, but I get my meds in the end. Room for improvement ?
November 2023 by Brian Hooper
Nice simple process having my flu jab. Friendly staff, very helpful ?
September 2023 by Ann Pratt
Absolutely brilliant pharmacy. Poole branch closed and my Mother (age 78) was left without a pharmacy who would produce blister packs. Mum needed blister packs due to the numerous tablets she was taking and it would have confused her or been dangerous if she had administered the incorrect dose. Fran and Wendy at the time were so accommodating and understanding of our dilemma and immediately welcomed Mum into the pharmacy and willingly took on the blister pack production for her. As a family, we thank our lucky stars that we stumbled across this fabulous pharmacy. We have never looked back and ALWAYS receive excellent care, attention and service from Rowlands Oakdale. Sri, the pharmacist and his team go above and beyond for us. They understand when things are urgent and pull out all the stops. Mum has complex medication needs and thus pharmacy are so compassionate and accommodating to the point when they have delivered medication direct to Mum when I have been out of the area and the Doctor has prescribed something for immediate start. I have got to know the team well over the years and I never imagined that I would develop such a close customer/professional relationship.Whilst waiting for medication to be dispensed, I have witnessed how rude some customers have been towards the pharmacy staff and it upsets me that they are subjected to poor attitude and bad manners from customers. The pharmacy team work so hard to deliver a friendly, professional and efficient service that I don?t believe they should be subjected to disrespectful customers. The pharmacist is always willing to offer advice and from him simply doing a free blood pressure check for me, it had what I can only describe as a snowball of medical issues which would not have been identified without Sri?s kindness for which I am extremely grateful.I highly recommend this pharmacy and am so grateful for their staff?s kindnessand support. Thank you for all you do for my family.
August 2023 by Marie Jones
Absolutely brilliant pharmacy. Poole branch closed and my Mother (age 78) was left without a pharmacy who would produce blister packs. Mum needed blister packs due to the numerous tablets she was taking and it would have confused her or been dangerous if she had administered the incorrect dose. Fran and Wendy at the time were so accommodating and understanding of our dilemma and immediately welcomed Mum into the pharmacy and willingly took on the blister pack production for her. As a family, we thank our lucky stars that we stumbled across this fabulous pharmacy. We have never looked back and ALWAYS receive excellent care, attention and service from Rowlands Oakdale. Sri, the pharmacist and his team go above and beyond for us. They understand when things are urgent and pull out all the stops. Mum has complex medication needs and thus pharmacy are so compassionate and accommodating to the point when they have delivered medication direct to Mum when I have been out of the area and the Doctor has prescribed something for immediate start. I have got to know the team well over the years and I never imagined that I would develop such a close customer/professional relationship.Whilst waiting for medication to be dispensed, I have witnessed how rude some customers have been towards the pharmacy staff and it upsets me that they are subjected to poor attitude and bad manners from customers. The pharmacy team work so hard to deliver a friendly, professional and efficient service that I don?t believe they should be subjected to disrespectful customers. The pharmacist is always willing to offer advice and from him simply doing a free blood pressure check for me, it had what I can only describe as a snowball of medical issues which would not have been identified without Sri?s kindness for which I am extremely grateful.I highly recommend this pharmacy and am so grateful for their staff?s kindnessand support. Thank you for all you do for my family.
July 2023 by Danny Courtney
I spoke to two people at Rowlands about an issue I was having and they listened and were very helpful. Thank you.
July 2023 by Topher Forward
My Family & I have used the same Pharmacist for years. He used to work out of the Parkstone Branch, but when that closed down, he moved to the Oakdale Branch and we followed him here. Rarely get a problem, but if we do, it is sorted very quickly & the Chemist always contacts us direct to keep us informed. Also very community spirited and all the staff are always friendly and make us feel welcome.Would recommend to anyone.
June 2023 by Laura Tonks
Staff very helpful and welcoming, prescription always ready on time.
May 2023 by Marcin Kowalkowski
Always trying to help, find the alternatives for medications. Pharmaciest very friendly and helpful.
January 2023 by Tatjana Sineiko
The pharmacist is awful,aggressive,speak in rude manner.
November 2022 by Mrs D Johnson
Just moved here, went to collect a prescription for my ears..Sales Assistant is helpful can't say the same about the pharmacist..he is extremely rude and lacks customer service skills. He should be informed that a little bit of humility goes a long away..he will be given another chance but, if he is rude to me or my hubby our customer will be taken elsewhere..I visited earlier today and the pharmacist was more polite..i will give them another chance..
March 2022 by Joy Bacon
Use regularly, repeat prescription, always on time and text me when ready. Pharmacist rang us two weeks after put on new tablets to see if everything ok.. Always helpfull, sometimes a little stressed when short staffed
February 2022 by David Sanderson
Went in just after 9am opening to collect my prescription, was the only free time I could go in but couldn't issue prescriptions until the Chemist arrives at 10am. Maybe the Chemist should start at 9am, otherwise what's the point in opening at 9am in the first place.
