January 2024 by Sylvie Chevallereau
Very welcoming, helpful and most of all : open!Looking forward to going back to this post office.
January 2024 by Ayshea
Use this post office often, very impressed since the new owners took over. Staff are efficient and cheerful, longer opening hours. Thanks for the wonderful service!
November 2023 by Matthew
It's a lot better now it's under new management.Really friendly staff and super clean in there. 5 out of 5!
November 2023 by Daisy andOak
What an amazing change from the old to the new! Super friendly and kind staff. Such a difference and a it's now pleasure to use this post office.
November 2023 by Tracy Wilkinson
I am so impressed that at last a functioning post office. New staff are amazing and so welcoming.Now open till 5.30 and on Saturdays which we have not had for so long. It is clean and stocked well. I am so glad to be able to use this post office again after I finish work as before it would close so early.Thank you to the new staff you do an amazing job and it is appreciated 10 out of 10
November 2023 by tamsin m
Use this post office daily to send business packages and have been very impressed since the new owners took over. Staff are efficient and cheerful, opening hours are now longer and very consistent, the place is clean and service excellent. Thanks for the wonderful service!
November 2023 by Matthew Mead
Best post office in Dorset, 2 very lovely gentleman working consistently to make everybody?s lives easier, always smiling and happy. A pleasure to be served by these 2, always lovely to see ?
November 2023 by Dan M
Great staff! I send parcels regularly and everything was done as expected. No problems with any deliveries. Opening times are back to normal ? A+
November 2023 by John Walker
Send letters & parcels here often with no issues. Very friendly staff and always open as suggested & available on Saturdays. Would recommend to anyone
November 2023 by David Evans
Staff always helpful.. I use the Post Office regularly to send parcels and never have a problem.
October 2023 by Richard Baker
When you take a parcel into post office with a bold address "Czech Republic" and are asked "Is this in England?" your jaw simply drops.Very deeply worrying when you are sending anything valuable anywhere. The inexperience of staff permitted to run counters astonishing.For reasons beyond me sorting out the parcel took thirty minutes when I have sent parcels to EU countries before that take about 5 minutes.The staff young and experienced makes it all too clear anyone with the funds can buy into and take on a retail Post Office.Remember these are the post offices with staff that ended up prosecuted for fraud and theft in Britain's largest scale miscarraige of justice making the point again the chaotic state of the whole post office system.Not remotely the Royal Mail Post Office network of thirty years ago.The young man who served me even making calls for advice. All the more worrying when the call is not in English and I have no idea what is being said.And add to that I leave the post office with Parcel Force carbon copy receipt so faint it is unreadable.The young man was good enough to help me take a photo of the parcel but all very exhausting. If the parcel arrives safely I will update this post.Notably the new owners the latests in a string of operators who have run this post in recent years. No-one stays long.Parkstone Resident.
August 2023 by Gary Arnold
Tried to pay in £243 in cash. Got questioned. "It is business customer" I said "yes" started to get some coins out and refused.. ridiculous waste of time.
July 2023 by Marie Shutt
I can only say that being agoraphobic makes it hard to go into places, especially when you have a lot of parcels and could be in there for some time.I was really nervous when I went into this Post Office but I received a brilliant service from a lovely lady called Sunita and the other 2 times I have been there so far- again,great service no complaints. Very efficient. I had a lot of parcels to return and I also think that it is important to mention that the person behind the counter was very pleasant. Thank you for your service Post Office!
June 2023 by Julie Moss
Only went in to send pre-paid parcel back and couldn?t wait to get out. Absolutely filthy don?t know how long the huge cobwebs under the radiator have been there but looks like a long time. Service was very slow as well. Will not be going back !!!
May 2023 by Tom Brown
Awful place and unhelpful place. Just went to collect a parcelforce parcel and was told by a smirking lady that there were no parcels, despite my tracking info and confirmation of delivery to the place 2 days prior. I knew she hadn't looked so went back 5 mins later and she's found it! Postman dropped it off 2 mins before apparently. She was trying not too laugh. Then she didn't want to hand the box over as the parcel said tom, and my id said Thomas ect. Ludicrous. Maybe it was a language issue..
