March 2024 by Timothy Spirit
An absolute fantastic sports centre with the best best staff ever. Courteous, enthusiastic and very knowledgeable. Lisa is a fabulous asset to the centre as fitness manager and the new centre manager on it totally-well done guys. ??
February 2024 by Christian Cohen
In a question: How to get the least swimming enjoyment for your money?Come here. 1 hour > 6 GBP, and no free parking (meaning another 2.30 GBP).The water temperature is on the lower end of acceptable. The pool is large, dated, and whilst there isn't any special on offer, the arrangement is fine.The most child-unfriendly changing arrangement: Scolding hot button-operated showers (2x) for the whole pool next to the exit. Cubicles without showers (how to wash?).This is a clear case of no return to that place. Thanks.
February 2024 by Charwyn Little
They really need to sort out the poolside showers
February 2024 by Helen Ross
Good pool but the mixed sex changing rooms aren't great
February 2024 by Matt Holland
The standard of swimming lessons delivered is great, but unfortunately that?s where the positives end.Over the last couple of months, the management of this centre has gone downhill. More too often the gents toilets downstairs are out of order, the younger receptionists (except one) are mostly quite rude and seemingly uninterested in being there.Above the pool, the vents are full of huge mounds of dust, which drop into the pool.The viewing area for the pool is great, but is always really hot.Overall, the place is tired and is in desperate need of some money being spent on it to bring it up to the standards that reflect the charges they are making.
January 2024 by Mark Foyle
Dolphin Centre Parking. My daughter attends a 30 minute swimming lesson on a Saturday morning. Parking has cost £1.60 for an hour. So I was disgusted this morning to be charged £4.70 for parking with an uplift to 2 hours minimum. I hear there is a petition, however where please?Over the course of a month this is a substantial increase from £6.40 (+lesson charge) to £18.80 (+lesson charge), what moron thought that was acceptable??? Shame on you BCP Council
October 2023 by Vaidas Petkevi?ius
My girlfriend took a membership and paid a month upfront, then 2 days later had an outstanding payment for another 2 months which wasn?t noted anywhere at the time of signing the membership.When we came to the parking found out that it?s not for free even for gym members so we paid. Then walked into reception to find out that gym is closed but it wasn?t noted anywhere outside the parking so why did we pay for it if we can?t even use the gym?I tried to get by Buddy pass activated online just to find out that you need to pay £2 although it should be for free.All they could say in the reception was sorry. What a disappointment!!!Would never sign up with this gym and wouldn?t recommend it for anyone, absolute waste of time!
October 2023 by Kym Warrilow
I'd like to know why the pool is so cold!? My 5 year old swims on a Saturday in the boom pool and gets out blue. I have seen others kids get out crying because it is so cold . Changing rooms are cold aswell. I'm considering canceling and going elsewhere.The only plus is Hayley his instructor she is a diamond and the only one that actually cares and teaches them something.
September 2023 by Tim C
Such friendly staff, especially the reception staff can't do enough for you. Nice pool, good value for money.
September 2023 by Hash Umber
Do not take you child here for swimming lessons. The instructors are totally useless. Didn't get one with any understanding, compassion or idea what its like for a 6 yr old non swimmer. Cant even blame large classes. You have been warned.!!!!
July 2023 by Kelowna Water Polo Swim Club
Fantastic 25m swimming pool. Would have been great if the dive tank was open for some water polo drills. It is definitely worth installing the app for the company running the pool. Makes it super easy to book a lane. I think I missed the masters swim at 8pm and instead swam from 7-8pm in the public swim. Chatted to one of the masters swimmers though who was an ex water polo player. They mentioned there was a men?s team in Bournemouth but not a women?s team. Looking forward to being back here for a swim in the future and it would be great if a water polo club were to spring up in Poole.
March 2023 by Barb 11
I v been there for a Diving course, meanwhile I was waiting I peeped at the gym from the glass and it looked not bad. At the poole warm and apparently clean.
January 2023 by James Lycia
Attempted to book swimming a handful of times but never able to due to the website. One the most user unfriendly sites I?ve used. Seems that?s the only way to book so unsure how this leisure centre is still going.
January 2023 by Leah Villanueva
So I was excited for my 6 year old to learn swimming and thought it be good here as it looked nice and cheaper than the one he was with. But it was a total nightmare. My son did not enjoy the swimming. The swimming instructor didn't communicate with him, and weren't really that bothered. My poor boy after 5 minutes sank straight in the water and it scared him. Came out crying and didn't want to go bk in. The instructor didn't realise he couldn't swim very well. It was awful. They didn't seem to care at all. They moved him from one group to the other... we didn't know what was going on. Unorganised and it was confusing for new starters. I wouldn't recommend swimming lessons here. Unless your kid is a confident swimmer then he or she would be OK. But not a great place to take a child who's not confident- no help from the swimming instructor. If anything they didn't seem to care.
December 2022 by Andrew Thick
Haven't been here for a few years and wanted to take my Granddaughter down.What a nightmare.You have to book online on Everyone Active website or set up an account, you can't just rock up and pay to swim.That was a mission in itself!!!!The changing rooms were freezing which for an adult, we can cope with, but my poor Granddaughter was shivering, especially when we came out.When we got in the pool we discovered the baby pool was not available, only the shallow end of the main pool.In order to book the baby pool, it is a different session, not a "Family Swim Session"!!!Certainly different to the last time I went down, probably won't go again.
