February 2024 by Paul Southerton
Very good
January 2024 by Weronika Weronika
Mrs Alex didn?t even bothered to come to my address, and I?ve seen him on live tracking. I want my parcel NOW!!!!
January 2024 by Martin Evans
Very very poor. In the first delivery date I had to dig out the date, and even then I was given a potential delivery slot that ended at 8pm! So I had to wait in ALL DAY, what a waste! As it happens, my entry phone sounded at 2.30pm. I answered this directly but your driver had already fled.My delivery showed an indeterminate status, but the next day I dug down and found out I was given ANOTHER all day slot until 8pm.ANOTHER wasted whole day. I waited next to my entry phone even though it was very painful due to my disability. The next driver came at 3pm and without problem.Two (2) WHOLE DAYS WASTED I will never get back.I contacted the items Supplier and asked them NEVER to use Parcel Force again. I also fed this back to Amazon.I also told everyone I know via Social Media to never to use Parcel Force again.Very very unhappy.
January 2024 by Lauren Spencer
3 days late delivering even though each day it had OUT FOR DELIVERY on the tracking system. I have had to cancel the job booked for today now looking at trying to get them back next week! As well as booking time to work from home. Simply not good enough in this day and age.
January 2024 by Sean
They don't deserve any stars, I paid good money to get my parcel delivered, just to be lied to, promised to deliver, waited all day nothing, rang up will be delivered tomorrow, waited all day nothing, rang up again, we have people off sick, well, that's not my problem, I have paid good money and they treat you like this, I'll be the only one who arrives at the party without a gift, thanks for nothing parcel force poole.
January 2024 by Patrick McGullion
I had missed three attempts for delivery due to being away, I visited the depot to collect my parcel. The service was very good ? and no problem whatsoever ?.
December 2023 by Andy G
First time used delivery should habe been completed by the 12th. Site tracking says "Received at incorrect delivery depot"
December 2023 by James T
Hopeless. The road is partially shut so they can?t be bothered to detour to deliver it. The worst bit is they lied and said no was in at the time they tried to deliver and the house was vacant - the house was full of people. Then they said I requested a re-scheduled delivery date - I?ve spoken to nobody. I tried to phone them and speak about it with a human being - impossible. Terrible company.
November 2023 by Mark Ryan
Useless. No redelivery the following day even thought the service I used promised that. And they don?t leave stuff at my local sorting office - I have to now drive 25 miles each way to pick up something they should have redelivered. Absolutely terrible. Steer clear if you can.
November 2023 by Jon Baker
Website was totally unhelpful. All I wanted to do was track my parcel (as it was two hours late). You can?t! It just said ?it?s out for delivery? (it clearly wasn?t as it was now 7 at night).The website makes that Saturday deliveries are only by special order, but then it turns up while we?re out the next day.
October 2023 by Dr S Irving
They don?t deliver items, which is sort of their entire business model!!!
September 2023 by John Bartlett
What a shambles. Address not found, the cottage has only been here since 1840 . Trying to get through to a person was impossible. I wanted to give location instructions. Two alternative numbers shown on the internet are private companies. Both showed understanding on receiving my call. They are apparently use to it.
August 2023 by Jonathan Trueman
Easy access, good parking, very polite and helpful service
August 2023 by Christine Elliott
Absolutely disgraceful service, they claim to have tried to deliver two parcels to my home, I have been in all day and they never came anywhere near my house, they claim to have left a card, they never did, which further confirms they have not tried to deliver my parcels. , I tried calling but all you get is a machine, goodness knows if I will ever see my parcels again, I can cope with bad service up to a point buy lying about trying to effect delivery is a totally different ball game, so I will have to waste another waiting for them to decide IF they might do what they have been paid to do. Words fail me, disgraceful!
July 2023 by KatAlin
1st attempt of delivery was unsuccesful due to being at work. No consignment card left, no contact made. I contacted Parcelforce on 2 occasions to arrange delivery to a local post office. Parcel is still not been delivered. Still Zero communication from Parcelforce!!Being frustrated is understatement!
