July 2023 by Google user
Zach has been fantastic from start to finish. Sending all documents promptly and keeping me up to date with the progression of the tenancy application. Generally all the staff at Leaders Poole have been amazing, always kind and quick to answer the phone, their customer service is fantastic.
April 2023 by O Saunders
Ollie in the leaders Poole office was amazing to deal with from start to finish. Very knowledgeable. As a new landlord he took the time to explain the various services, the relevant legal requirements etc. He has then found what so far has been a real quality tenant. Highly recommended
April 2023 by Ffion Morris
Cannot express my gratitude to all the staff at leaders Poole enough.\\nZach especially worked really hard to ensure me, my partner and 4 month old boarder collie was able to find somewhere suitable to live.\\nZach was also extremely patient in regards to my personal schedule and that it was often ridiculously difficult to get hold of me due to shift work.\\nA really kind and thorough team who consistently tried to ensure everything was as easy and simple as could be!
April 2023 by Liv Ivy-Maggio
Ronnie showed myself and my partner around a property in Poole; he was very thorough, covering all bases within each room. He was detailed, enthusiastic and clearly passionate about his job. Ronnie was able to answer any and every question we had with confidence. We?d definitely recommend him ??
April 2023 by Paul Tuddenham
Just had a great visit to view a flat on Poole Quay, Met with Zac B, the letting Consultant from Leaders Poole Branch and honestly nothing was a problem.\\n\\nClear and concise when answering my barrage of questions, he new the area really well and assisted with the paperwork there and then.\\n\\nAn absolute asset to your Branch.
March 2023 by Beth Char
Contacted Leaders online in regards to a property I was interested in renting. I received a very prompt phone call back from Ronnie who was lovely and very friendly to talk to, unfortunately the property wasn?t suitable but he was able to talk me through registering and he was very helpful! Thank you so much Ronnie!
February 2023 by Natalie Mannering
If I could give a zero star review I would. Leaders are the most disorganised and uncommunicative estate agents I have had the misfortune of dealing with.The day before we were due to collect the keys to our rental we had a phone call to clarify if we wanted the property furnished.We had repeatedly told them we wanted the property unfurnished. To our dismay we were told that the property was still full of furniture. But not to worry as they would clear it that night.The following day (the first day of our tenancy) we had a phone call to say that the house hadn't been cleared the previous day and was in the process of being cleared.We were told we could collect the keys at 1pm. That got delayed until 3pm.Once we eventually got the keys we went to the property and we disgusted to find mould on the walls from behind the furniture. They hadn't been in to check the property after the furniture had been removed and it was damp and in a state that wasn't habitable.Contacted leaders again and had the letting manager come to the property the following morning.Luckily we had our tenancies overlapping. We were told they would get a cleaning crew immediately.We told them it was urgent as we were moving in the following day.It DIDN'T get done.I phone them on the day of our move and told them if they didn't get a deep cleaner in I would and I would be sending them the invoice.2 months down the line and I am still chasing them for repairs.They ignore emails and phone calls.I have a oven and grill within a cooker that are not working properly and carpets that were meant to be replaced after moving in which hasn't happened.Do NOT let this company manage your properties.
February 2023 by Ruth Pearson
I found Zach to be very professional and genuine. He answered all my questions and was not pushy to seal a deal. I would be very happy to recommend Zach and Leaders to anyone looking for a rental property.
February 2023 by Lee Croad
Zachary was great to deal with , kept me updated all the way through . Made the process very easy . Would recommend leaders to anyone .
January 2023 by Lavinia Marin
Great experience with letting agent Zachary Braid at Leaders Poole. He was a complete professional through out. Thank you Zach, for making our move hassle free. Would definitely recommend Leaders if you are looking to rent.Thank you!
January 2023 by Anna
Excellent Letting Agents. Pleasant to deal with, polite, efficient, very helpful. They deserve the high rating they have. Thanks Leaders.
October 2022 by Dmitry Khakhamov
I ?ve recently moved into a flat in Poole near the quay area. It?s quite difficult to rent a nice place in here as the demand is high. However I found the whole procedure very smooth. Guys at Leaders were efficient, polite and helpful. The move progressed quickly and without issues.Everything is online, technology is up to date.Special thanks to Oliver Sillett for being very professional.
October 2022 by Sneha Babu
Great experience with letting agent Zachary Braid at leaders Poole. He was a complete professional through out. Thanks Zach, for making my move hassle free. Would definitely recommend leaders if you are looking to rent.
September 2022 by James Allen
It was a pleasure to work with Zach who could not have been more helpful and really went out of his way to understand our situation and needs. We are rental clients and would highly recommend Leaders as an agency.
September 2022 by Chris
We moved from one property to another within Poole and both are looked after by Leaders. Staff involved (O.S.) showing us the new property and helping us with all relevant paperwork were superb !! Staff were efficient, very friendly and always helpful, many thanks !!
