December 2023 by Alexandra Varga
Just a heads-up ????: make sure you don't leave your car longer than 2 hours, as I got a parking fine of £100 ? to learn this lesson (!) for only few min over 2 hours.Wasn't aware there is a time limit and had a browse around.Even if I would return what I spent that day it wouldn't cover fine, even reduced...So disappointed I went there when I actually wanted to go to the one in Castlepoint ...
December 2023 by Stephen Bosworth
I placed an order online, said it was out of stock at my chosen store but would be delivered the next day, it said I could track my order on my Homebase account. When I heard nothing the next day I went on my account to check and couldn't find anything to click on to track delivery so I tried phoning the store eight times to be told there too busy phone back later!!Then tried using the online chat which was even worse, got nowhere. Won't be shopping at Homebase again that's for sure, I wouldn't give them even 1 star.
December 2023 by Steven Barker
Brough a tree from Homebase online - had a recommended item for the tree. But this ended up not being right - went to the store to refund that and replace with an other - and the staff were all extremely helpful - even with the crazy Christmas rush in full swing.
November 2023 by John Patterson
Very helpful and friendly team.
November 2023 by Mónika Olajos
It's always good to look around. Lots of good deals and good prices
October 2023 by Deborah Herridge
Great place for a good selection of all DIY and furniture ?
September 2023 by Valerie Duncan
Excellent friendly service. 100% recommend.
August 2023 by Brian White
Big store. Some prices a bit high. Good selection of DIY products.
August 2023 by mollie stansbury
If you pick anything up in the sale or clearance sections, check it?s put through the till at the right price. They seem to put stock out and advertise a cheap price and then not update their system.Also I wouldn?t bother ordering anything online, I?ve been waiting for a delivery for 2 weeks from them, constantly messaging them to ask for delivery info, all they keep saying to me is ?please allow us another day to get back to you with an update? ? all I ordered was paint.The paint I did manage to buy from this store looked like it was out of date or something, really thick, stank and the whole tin was rusty.Spent around £100 on paint at Homebase by this point; half of which has still not arrived; and the other a half-painted and still stinking wall from it.Totally fed up and broke by this point; I?m not buying anything from them again.
August 2023 by Kevin Morgan
Not very good couldn't find what we were after and no staff shop floor to help
August 2023 by Karin Rhodes
Huge choice, plenty of space between aisles,
July 2023 by Brian Morgan
Paint cheaper than B&Q and a 10% discount off your next purchase but ends on 31 July 23.
July 2023 by Mike Hubbard
Good car park h had the paint I required.
July 2023 by Martin Broomfield
A revamp of the kitchen department late last year encouraged us to consider buying a new kitchen with appliances from the store. Out of three stores' designs and costings, Homebase came out on top for us and we were so pleased with the result. We dealt with Jan and Dansan, both very helpful and friendly and dealt with our queries quickly and we weren't hurried into going ahead with their proposal until we were certain what we were getting. We've had the kitchen for a month now and are really very pleased with it. We will be recommending this branch of Homebase to anyone considering buying a kitchen.Oh, and the garden section is good too, having bought our summer bedding from this store for several years running.The professionalism of the kitchen project has elevated this branch to our first choice for home and garden products.
June 2023 by Adrian Beane
Target more focus needed on the staff front.
