October 2023 by Christian Cohen
Unreasonable and I would not book there again. They want appointments even for the smallest items and then cancel on you without notification. What a waste of time.
September 2022 by Lily Newbold
They did what I wanted them to do which was a basic wire transfer but it was as if it was an inconvenience and the staff member was kind of rude
September 2021 by Eva Daugule
Thank you Rhys!
July 2021 by Josh Wetherall (GiraffeyJosh)
Huge shout out to Pam who helped me and my brother book in a Mortgage meeting. She was very helpful and sorted everything out quick and efficiently
July 2020 by Trudy Dunstan
Very knowledgeable
August 2019 by Bob Hall
Rena made it very easy to add my daughter to my account at the Poole branch as I have a terminal illness and my wife is not capable of managing finances.
July 2019 by Robert ?Berti? Roberts
I love collecting compensation from Halifax over the rude/bad behavior of the staff here.. Keep it up guys I want a holiday to the Bahamas!
May 2019 by A Smith
As someone else has pointed out, the customer service in this branch is dire. Staff shouldn't act like you're bothering them when you ask for a simple request and there shouldn't only be one staff member available in the middle of a busy day.
October 2018 by Robert Roberts
I love collecting compensation from Halifax over the rude/bad behavior of the staff here.. Keep it up guys I want a holiday to the Bahamas!
July 2018 by Dave ?bigdavewhit? Whitfield
Thank you Peter James for exceptional customer service today. You showed a real understanding of my requirements and made it happen. A great 'Can do Will do' attitude.
March 2018 by Dave Whitfield
Thank you Peter James for exceptional customer service today. You showed a real understanding of my requirements and made it happen. A great 'Can do Will do' attitude.
February 2018 by Ben Walton
Previously told the new Milton branch was unable to do a proof of expired card. Really painful.
Went into Poole branch (my original branch) and in a matter of seconds problem resolved. Chris I think his name was amazing guy listened and sorted out everything. New Milton branch need to go there for a lesson in customer service and be shown how to do their job
May 2017 by vicky lewis
Very friendly and helpful staff. Never had a bad experience and would recommend Halifax
February 2017 by Colin
Thank you to Peter James who was very helpful today, a credit to your team.
March 2016 by Philip McGeehan
Very helpful staff and it wasn't busy when I went in.
