January 2024 by Katrina Bailey
Great advice but not over pushy which I liked
January 2024 by Christine Marlow
Chris was a great salesman. Answered all our questions and directed us to the correct purchase for each of us. We even had a coffee. Excellent service. Cant wait for the new mattress to arrive
December 2023 by Nicola Butler
Hannah at Dreams in Poole has been incredibly friendly, helpful and patient. It took me three visits to this beautifully laid out store, before I made my final decision to buy the Rochester gold bed. They have a great selection of beds and colour coded throws to indicate the firmness of each bed. Although I have always been loyal to another furniture retailer, I have to say that Dreams bed selection does seem to be the best in the area. Parking is easy
December 2023 by corinne trevor
Hannah excellent service, talked through our options and gave us time to consider the purchase. Even had a cup of tea!
December 2023 by Paul Hastings Bancroft
First rate service from Chris Camil who greeted us.He explained about the sleepmatch process which assesses the type of mattress that suits our needs.Very impressive machine. He offered us pillows whilst we did this. He explained everything. He offered us a drink whilst we looked at the recomended mattresses. This led us to buying the mattress of our choice. Many thanks Chris.Its being delivered in one week which is perfect.
October 2023 by David Jobling
Shaun at Poole made spending a lot of money a fun and pleasant experience
September 2023 by Lisa Graham
We were assisted by salesman Chris today when we visited to purchase a new mattress. He was very knowledgeable and gave good advice about the different types of mattresses. He carried out the sleepmatch to determine the level of firmness that best suited us. There was no pressure to buy the most expensive and we were encouraged to try various mattresses to ensure we found the right one for us. Thanks for your help Chris.
September 2023 by Lauren Samways
James was very helpful as we were looking for our new bed. Highly recommend, amazing customer service.We found our perfect mattress as James offered us on the sleep match machine which recommend the perfect mattress and offered us the perfect pillows as well. Very excited for our new mattress to arrive
August 2023 by Answer Barker
Neal was very helpful when I arrived, I didn't even have details of the mattress but he went through files to get the information he needed and ordered the mattress cover I needed.
August 2023 by R Cake
Visited the Poole Branch yesterday 17/8/23. Walked in and there was no sells pressure at all ,,,we felt very comfortable looking around,,,, we did ask for advise from Neal who was amazing from start to finish with our purchase, he is a credit to Dreams,, Well Done Neal
August 2023 by Emily Phenix
Really helpful staff and great overall experience
August 2023 by Hannah George
Hannah one of the workers at dreams was very polite and helpful. There wasn?t one question that she couldn?t answer. After asking a couple of questions regarding how I slept and if I had any problems regarding sleep she was able to point me in the direction of which area of beds to try. From the start to finish she was excellent. Can?t fault her at all.Recommended to friends and family to go for their bed/mattress needs.Thank you!!
August 2023 by kevin winzar
Excellent friendly, helpful and professional service from Neal and Hannah. We quickly found the bedframe, mattress, guarantees and delivery options that suited our needs.
August 2023 by Simon Foster
Came in with my Wife as she needed to get a new more supportive Mattress due to her aches & pains. We were met by Chris and he listened to my Wife?s requirements and guided us to the best option. Chris was superb, he even offered us Coffees. Thank you Chris for your excellent service, we are looking for to our new Mattress arriving soon.
August 2023 by Val Hodge
Googled Dreams in Poole this morning for opening times. Loads of good comments on line. Got there - the store is closed, gone - advertising boards still up but no Dreams. Wasted journey. I had to put one star up or I couldn't post - but no stars. Don't want anyone else to have a wasted trip.
