March 2024 by Amber Hawes
Been ringing for ages & nobody answered. Absolutely ridiculous.
March 2024 by Tomasz Latos
Poor customer service ... lady decided to close earlier to do the till ... joke
February 2024 by Alexandru Marin
prescription been sent out in the morning, been there after 3 hours and wasn?t ready, waiting for 1h to have it done. even if you go the day after it?s still not ready. also they never picked up phone when we called to check if prescriptions are ready or not. Very disappointed?
February 2024 by Charlie Grey
I'm trying to contact the pharmacy to ask them to return my prescription to the spine to be dispensed elsewhere as every time I've tried to collect the queue has been horrendous. Despite calling over multiple days I've never managed to get through to anyone which has left me without medicines. I used to work as a pharmacy dispenser up until a few years ago so I know it's not the staffs fault but the management for the complete lack of staffing at the pharmacy counter
February 2024 by Andrew K Cole
Awful unmanaged system of long queues due to lack of efficiency and never answer the phone if you wanted to know if a urgent prescription was ready...too few staff on counter and more going out for breaks than serving.This is the most hated pharmacy in poole no doubt.Get new management
January 2024 by andykcole
Absolutely dismal management with 1 seeing to customers while several in the background dissappear into their own private domains or sneek out for breaks leaving long queues of disgruntled people..What exactly are those in charge doing to improve ?Nothing, they promise on poor review replies but are unable to deliver..If you want medication for a nervous breakdown given while waiting then find a different pharmacy...
January 2024 by Gillian McDonald
If you have a spare hour or so to wait to be served this is the pharmacy for you. Only to be told your items are not ready, come back. Rude staff, oh dear
January 2024 by Lee Norris
dont ever answer the phone !!!
January 2024 by Elliot Dufton
Pathetic! Tell patients it will be 30 minutes to prepare the prescription. In the end it takes 45 minutes to an hour! 30 minutes is too long! Get more staff!
December 2023 by R H
I would like to give -(minus) 5* to Asda Poole farmacy. The worst chemist ever. I thought that the once when I was there before was just one-off, but how wrong was I. I waited in the queue for 40 min, and then the counter lady told me that I would need to wait for a further 45 min to get the antibiotics (sent to Asda day before) from the shelf and put them in the bag. Waited an hour, still not ready. Went home and asked GP to re-send to Rowlands. Absolutely horrid, 2nd time experience, never again. The staff is so so so slow, rarely 2 members about. Terrible!!!!!!! Please do not use this pharmacy!!!
December 2023 by Gary Martin
Very helpful, very polite
December 2023 by Abbi Jane Black
Desperately need to speak to them today and they never answer the phone. Been calling all day so far.
November 2023 by Carl Tuck
Worst pharmacy in Poole, over 3 days wait time to collect a prescription sent direct from doctors surgery .
October 2023 by timothy tooth
There is always a very long wait , often times the pharmacists isn?t even there, and it seems like they?re out of whatever you need if you eventually do get to speak to someone.
September 2023 by Les Cooper
Very efficient and professional. Thanks very much for your help.
