February 2024 by Jo Reeves
visited today with family, had a lovely meal (sorry we couldn't finish is all!) staff lovely and welcoming. Will return.
November 2023 by Oliver
I was here only for food. Horrible service because they forgot the entree. Then offered it to us after the mains.They didn't come back and take my wine order until after the main meal was served. It's not like it was busy. I don't know her name, but the lady who works there did not have a clue about service. I had the mousse for dessert but she brought me a spoon that didn't fit into the bottom of the glass serving bowl. The spoon was too big, so I had to leave some of the mousse. If I was at home I would have just used my finger, but I was out and one needs to maintain some sort of dignity. I mean honestly! And I love mousse.Food & drinks: I was here only for food. Horrible service because they forgot the entree. Then offered it to us after the mains.They didn't come back and take my wine order until after the main meal was served. It's not like it was busy. I don't know her name, but the lady who works there did not have a clue about service. I had the mousse for dessert but she brought me a spoon that didn't fit into the bottom of the glass serving bowl. The spoon was too big, so I had to leave some of the mousse. If I was at home I would have just used my finger, but I was out and one needs to maintain some sort of dignity. I mean honestly! And I love mousse.
October 2023 by Ray Creasey
We had Sunday lunch here on a recent visit. The service was lovely. Food was delicious and we all enjoyed our meals. My wife is allergic to dairy and eggs and they dealt with this perfectly.Food & drinks: Nice Sunday lunch!
October 2023 by lynne Norton
This place has Lovely, old world charm interiors.Superior room with balcony and sea views had the 'wiw' factor. It was very comfortable and I have already booked again.Food & drinks: I had the chef's Hake dish, it was very good
October 2023 by Jo Hyde
We had a wonderful weekend here celebrating our wedding anniversary. Lovely building, welcoming and friendly staff (thanks Evlin!), fantastic food and a generally delightful stay.
September 2023 by anneh081
Such a massive disappointment! We have stayed here a number of times and since it has been taken over, standards and customer care have slipped. The manager is defensive and reactive! The retained existing staff (pre takeover) are as helpful and friendly as ever but new staff are not trained well enough, with a manager who clearly uses a stick and not a carrot! He doesn?t have a clue how to deal with unhappy guests. We will not be returning. ?
September 2023 by chris hore
Just returned from a 4 day stay in superior room.Everything excellent. Particularly enjoyed pool and table tennis.Great breakfast and serviceThoroughly recommend.
September 2023 by Vacation235123
I don't usually write reviews but felt compelled to as we had a wonderful stay. There was nothing we could find fault with. Lovely chilled atmosphere in the hotel. Great friendly staff & food was excellent. We had a room upgrade so had a small terrace. Booked the pool & had it to ourselves. Would definitely return for another visit
September 2023 by Rebecca L
The double en suite room we had at the front of the hotel was a bit small, the furniture was battered and dated and the carpet had lots of marks on it. There was mould in the shower. Although it has a pool and is close to the beach we found we had nowhere to dry our swim wear. I didn't want to make a fuss as we were with Mum and her twin room was much better and we needed to be close to her. The staff were very friendly, breakfast was OK, but if booking a late time some things like fruit or pastries will not be available.
September 2023 by tjh686
Our family of nine stayed here over the weekend of 15th to 18th September for a wedding in the town. The hotel is perfectly located right in the heart of Lyme Regis and a very short stroll to the seafront. The hotel has a long history in the town and has been extended over time which now boasts 30+ bedrooms. It has a large car park at the rear of the property which is unusual for a hotel in such a prime position. The rooms are roomy and have all the essentials you would expect. Surprisingly the hotel also has a swimming pool, full size snooker table, bar billiards and table tennis tables. The breakfast is of high quality and plentiful with nothing being too much trouble for the kitchen. But for me the outstanding feature of this hotel are its staff. Everyone from cleaners/reception/bar and restaurant staff could not be happier in their work which resonated through to the customers. Well done Royal Lion, we had a great weekend
September 2023 by Lin Su
Leg felt itchy at 3:30am and woke up to find bed bugs on my leg, also found bed bugs in the other room we had that are 2 rooms away. End up throwing away our suitcases and most of our belongings, and stayed outside until shops were open to buy some new clothes. I have to see a GP to treat my 30+ bites as some of them blistered badly. The night receptionist and the manager dismissed us when we first told them about bed bugs, until we showed them the pictures and my bites, then they offered not to charge for our stay. We have made formal complaint to the company and received feedback that they will have pest control visit these two rooms, but I still advise people to stay at their own risk as bed bugs are likely to already infect other room.
September 2023 by 932lins
Leg felt itchy at 3:30am and woke up to find bed bugs on my leg, also found bed bugs in the other room we had that are 2 rooms away. End up throwing away our suitcases and most of our belongings, and stayed outside until shops were open to buy some new clothes. I have to see a GP to treat my 30+ bites as some of them blistered badly. The night receptionist and the manager dismissed us when we first told them about bed bugs, until we showed them the pictures and my bites, then they offered not to charge for our stay. We have made formal complaint to the company and received feedback that they will have pest control visit these two rooms, but I still advise people to stay at their own risk as bed bugs are likely to already infect other room.
September 2023 by Robert Whitear
As we haven't been since Covid it has changed. The working staff are excellent in every way. It seems the office staff are working to a different set of rules.Rooms: The room we had was spacious and had everything we needed.Nearby activities: The hotel is well positioned for Town and Beach with all Lyme Regis has to offerFood & drinks: The hotel food is excellent and there is a good range of wines and beers on offer.
September 2023 by robertwP7147DH
Where to start...like a previous review I tell it how it is. Having not been for 4 years but have stayed once a year for the past 20 years. I'm afraid the old values where better than now. I liken it to an expensive Pub with rooms to let. It's in an ideal spot to capture everyone's attention but if you stay you see deeper. The rooms are comfortable but not worth the excess paid. Breakfast was great (but you are supposed to stick to your allotted time) .The first floor dining room or just breakfast room is fantastic and the staff that serve you are cheerful and friendly. Then come the evening meal ( which we use to go upstairs too) is now down in a room off the hallway and overspill into the bar. Not what we were expecting or pleased about as you were squashed in. Why not upstairs where the kitchen is?? Not every late comer could get in. Sorry to be depressing but Covid is still with us and we didn't like the close proximity of everyone. Smacks of more money for the shareholders sod the Paying Guests. All that said it's a lovely building in a prime spot so up yours. Finally the staff on the front line is why we will be going back again. They try so hard to make you welcome and comfortable it's a shame management in there air-conditioned office can't stop take take taking every penny. One final issue, the Tog 40 duvet is hardly any good in temperature of 28 - 32 degrees C
September 2023 by katiebeee789
We stopped here for dinner on our first night because the menu had a decent selection of vegan mains and desserts. We had the burger and ravioli, followed by a chocolate orange torte. Delicious! Staff were friendly and welcoming too. We?d happily go back.
