July 2023 by chris james
Extremely inefficient and unprofessional. LONG LONG waiting time. Staff move very slowly, they could work more quickly, but they choose not to. If I'm told to come back after 10 minutes, fine. But don't then make that 20 min. Do they think it's particularly nice to be just hanging around as people have all the time in the world.
May 2023 by Martin Ward
Absolutely the best pharmacy in Dorchester the staff are really polite and courteous one of the staff is Dean he is absolutely gentleman really helpful and goes above and beyond his job he is a credit to the pharmacy outstanding employee would recommend this pharmacy to anyone 5 stars to Dean and the staff
February 2023 by Malcolm Cook
I have visited this pharmacy on many occasions and have experienced excellent customer service in the past. However, I visited yesterday afternoon (04/02/23) and it was a totally different experience. I joined a queue of 3 people at 130pm. I eventually got to the front of the queue at 145pm and was confronted with one of the most rudest people I have ever met. Her customer service was abysmal. She didn't greet me with a smile or hello, all I got was a grimace and NEXT shouted at me. I asked for some paracetamol tablets and was told in no uncertain terms, quite loudly that 'she did not have any and to look on aisle 11' and turned round and walked away.
January 2023 by V
Rudest staff here. Last time I went to collect my prescription I felt like crying. They are not helpful at all and everything seems like too much trouble. This morning was the last straw and now I've signed up to an online service. Judging by the other reviews I'm not the only one who feels like this. Sort it out Tesco.
December 2022 by soraya kausar
Brilliant pharmacy fast and reliable there is a gentleman called Frank who is so very curtious and polite Brilliant customer service skills other staff should lead by his example outstanding gentleman thank you kind regards
December 2022 by Dave Gallimore
Absolutely fantastic team, always go the extra mile.Prescriptions always dispensed very quicklyVery helpful and obliging, can't fault the service.When help needed always get knowledgeable accurate advice.
October 2022 by Laura Grieve
Absolutely terrible staff here! I have to take medication daily and cannot miss any and every time I go to collect they say you have to wait 48hrs. A complete lie. They have a emergency supply for medication that needs to be taken daily. I am now very sick as I?ve waited 5 days! Staff are very rude and if you ask for something it?s a massive inconvenience for them. Whenever I go to get my medication they ask when did you order it? If it?s not been 48hrs they won?t even bother looking to see if they have got it! The lady with glasses and short black hair is the rudest person I?ve ever met there! Absolutely useless! When they make up medication they say between 30min-1h it would be ready! And to go shopping. No I stand there and wait! They only say that so they don?t have to do it straight away! I will no longer be using this pharmacy for anything! Sort the staff out Tesco! Don?t even bother going here. They don?t even want to genuinely help you!
July 2022 by Li Mac
The only good thing about this pharmacy is it's opening hours. The staff take ages to attend to you, the order system seems to have everyone confused and constantly searching for items for way longer than any offer pharmacy and in general it takes so long to get the most basic prescription. And even that they get wrong and look at you like your are asking the world for wanting your medication
July 2022 by Anita Hassall
The staff are always so rude here and act as if everything you ask of them is a huge effort. They treat you like a big inconvenience and only just stop short of rolling their eyes at you.This attitude is experienced pretty much every time myself or my husband go by most the staff we encounter. I have felt too awkward to ask for help on more sensitive subjects and just want to get away quickly. If they weren?t my most convenient pharmacy, I?d definitely move. Would not recommend.
May 2022 by Corinne Ayers
The most awfull service, the staff are just plain rude, best thing I done was move my prescription to touts
May 2022 by jayne fernandes
Always helpful
December 2021 by Denise Acreman
Huge wait only to find despite 3 days of having prescription still not got 1 item and had not been informed
February 2021 by Jackie Baxter
Staff are very helpful and service very good. Both Dean and Rowena are very professional and have always gone out of their way to provide any advice needed.
November 2020 by Steve P
Had no problems so far been going there for years
November 2020 by Pelle van Smith
Awful. Go elsewhere. Rowena is rude and careless and when a complain was lodged I didn't hear back. Everything is too much bother
