September 2022 by Sharron Baker
I have had a few challenges lately and needed advice. I would like to say a huge thanks to Amanda and the team at Natwest for their support, kindness and understanding. A great branch of Natwest.
July 2022 by Amy Pharoah
I have needed to pop into the Natwest in Dorchester a few times in the last few weeks for a few reasons and every single time the customer service is amazing. The staff in there are so helpful and friendly. I wish i'd started banking with Natwest sooner.
June 2022 by Anne Keys
Overall I have always found the staff in NatWest really helpful, what is unhelpful though is the fact they are closed on Saturdays. I currently need to go into branch with my daughter, who is at school the rest of the week and I am left with no option to get her bank account sorted until she breaks up for summer holiday(July). I don't understand why banks would not at least open until midday on Saturdays to help working people who can't get to the bank during week days. I understand its mostly accepted people bank online, but sometimes you need to see someone for certain banking issues.
July 2021 by Stephie Dee
Opening hours currently not very helpful if you work an average week (Mon - Fri, 9 - 5)Not even worth the risk of trying to drive across town, get a transaction done and get back to work in my lunch break, as if there's even a small queue it won't be viable. I haven't needed to visit a physical bank in years, to be fair. Not sure why you can't do a change of name/details online.This is a shame, to be honest as their staff online, over the phone and in branch I have always found to be very helpful.
July 2021 by Martin Cracknell
Why does the bank think that reducing its hours it will make things safer, more people is less amount of time and a large que outside. Are banks deliberately making it impossible to take cash.
July 2021 by Frederick Burgess
Always fantastic service over the last 40 years,.
July 2021 by Keith Johnson
GIVE ME MONEY!!!! WOOOOHHHH CASH MONEY MANY MOULA!!!!!
May 2018 by Simon Thompson
Horrendous service!! Deal with Banks up & down the Country the set up in this branch is laughable!!!
August 2017 by Rebecca Lardner
Rude rude rude . Have banked with Natwest for nearly 40 years and the service in Dorchester branch is appalling ...such a great shame
February 2017 by Derek Britton
It's a bank
June 2016 by Ally B
Needed to pay in some money which I hadn't need to do for a while so was a bit alien to me. Thankfully the staff where supportive and took me where I needed to go and talked it through with me. Pleasant experience
