December 2023 by Loki Stacker
**WARNING** My wife took her grandmothers generation old ring to be valued, the owner said"it's fake, shall we dispose of it for you?" We took the ring to the very next jewellers, they confirmed the ring is genuine. This left my wife very upset. We'll never return here, use the shop further down.
October 2023 by David Boyall
I am very impressed at the prices given for gold jewellery compared to what I was offered in Weymouth. Having a mixture of gold with varying carats, they were able to use a special x-ray tool to define each piece and therefore able to give me the appropriate price.I have informed friends of their service and prices given.
October 2023 by Cash Net
Great Shop. Give the best prices for your gold around and they even have a X-ray machine that tells you exactly what gold you have . Highly recommend this shop.
October 2023 by Karen Churchill
Cheapest prices, honest and will always try to give you the best for your unwanted gold and silver. Highly recommended!
October 2023 by Nat Harrison
I came in with my late dad's coins the initial guy was ripping the boxes open which my dad has never even touched. The fat guy with the cheap gold greasy hair said 'oh don't damage the boxes" then chuckled my dad has kept them for 50 years no damage there are alot of silver coins they gave me £30. I have called them tonight to complain he said I was dealing with two customers I am a person who works for the law and he carried on like he wasn't rude never use this company I will continue to monitor. Beware.
July 2023 by Tom Griffin
Don't really understand the negative reviews. I thought the customer service was brilliant from both the dark haired lady and in particular the guy with the muscles. I should of got names.We tried to do a deal on a watch I was selling but the boss didn't want to match another offer I had (which is fine, he has to make money) - he did offer a significant discount on a Cartier watch.5 out of 5 :)
July 2023 by Nick Bourne
They Give BEST Prices on your Jewellery and Gold in Dorchester
March 2023 by Bear and a Butterfly
Very rude man in there! I wouldn?t waste your time, other shops are way more deserving of the things you want to sell.
November 2022 by Gill Marshall
Mr Hamlin, I'm really sorry to see this review on our website because I thought we had already sorted this out between us. I can only apologise for the service you received in store. This was a genuine error and completely unintentional, and I hope you can see that. In fact, when you left the storeI actually offered you a discount for the next time you come into store.I really hope that you can see that we are a store with a good reputation and good service, and we look forward to seeing you again.
November 2022 by Alex Hamlin
Really disappointed as my partner bought me a 24 carat gold sovereign ring for Christmas but after wearing it once The clip snapped under the ring, I took it back to the shop as well as a engagement ring to get resized, they had this at the jewellery for just under two weeks.I went to collect on Wednesday but I wasn?t happy with the finish on the sovereign as the two new gold clip weren't polished and therefore stuck out like a sore thumb, so I came back on the Saturday to collect and as I went to pay I noticed that one of the clips were snapped for some reason! the gentleman who fixed the ring just tried pretending he didn?t know anything about it which he clearly did as he was the one who polished it and snapped it off.I felt like they were trying to pull one on me i?ve spent a couple of thousand in the shop over the years I?ll never be going back there customer service was awful The sovereign isn?t even level with the ring very disappointing.
November 2022 by Leah W
Customer service training needed.Say no more
November 2022 by Google User
Very rude. Will never return
November 2022 by Rodney Marsh
Wedding ring cleaning looks brand new again
November 2020 by Loving Life
I thought Dorchester was respectable?? but not this store!! I'm so upset and disappointed after appraisal. I'm going to try the Citizens Advice Bureau. Trust at your peril!!!
November 2020 by theobald sew
I have silver to sell (fair amount). I phoned today to ask for information and prices. I got quite a sharp, unpolite answer from a man there who hung up on me. I won't be doing any business with them.
