November 2023 by Deborah Allen
We were left waiting at the reception desk for several minutes despite having a reservation and the restaurant not being busy. The manager returned to the desk on numerous occasions and did not even acknowledge that we were waiting. The food was nice but lukewarm so by the time we sat to eat it, it was mostly cold. The staff although polite were quite disinterested and standing around in groups talking. A very disappointing experience, it was supposed to be a birthday meal. Shall not be returning to this carvery anytime in the near future.Parking: Could be more disabled parking spaces. (Only 2/3)
November 2023 by Beccy Renault
Met up with friends for meal and a catch up, staff were friendly and gave us time to eat as well as making sure everything was ok, our drinks came promptly as
This delivery was almost a weekly occurance for myself and wife as we are both disabled and having the benefit of home delivery is a boon. I am amazed at the sheer quantity of food they deliver as well as the quality and importantly it arrives hot. Due to the expert packaging. My meal as well as my wife's barely fitting on our plates, Huge was an understatement. Every item of the meal was perfect. I use a wheelchair for mobility and after eating such a huge amount I expected the wheels might collapse. Luckily they bore the weight. Thank you Toby staff for a delicious meal and the fantastic large amount. Made our Sunday very enjoyable and special. Regards from two very full Highcliffe residents. TheVegetarian options: GoodWheelchair accessibility: Easy if needed
October 2023 by David Haynes
Lovely helpful and attentive staff, great atmosphere, very pleasant and informative chef.Deliciously tasty Turkey and Gammon, scrumptious roasties and veg, lovely pig in blankies too!!The only thing missing was the sprouts. We are only 2 months from Christmas you know!! ????
October 2023 by Allan Reed
Easy to park.Taken straight to our pre booked table.Small queue to order food.Food good quality, but on this occasion could have been hotter. We put this down to the fact it was not as busy as usual, and cooked food left under heaters.All Staff were friendly.
October 2023 by Roy Bourn
On arrival we were greeted by a member of staff and shown to our table. We were told there was only beef and gammon on the carvery, but hopefully the pork and turkey shouldn?t be long. We waited for the carvery to have the four meats, and suddenly there was a big queue. When at the carvery I chose beef and pork! The pork was from a new joint, but the beef was the last morsels of an earlier joint. I was given a very small portion, and asked for a little more, which was given almost reluctantly. Other than that the food was good as always, the service was quick and the waitress was very pleasant. We will certainly return as the small situation with the meat was a first and not enough to put me off.Parking: No problem parking even taking into account the weather conditions, which were awful, and the time of day!
September 2023 by Debbie Kessey
We visited on a busy Sunday lunchtime 1pm. It wasn't planned so we didn't have a booking. As I said it was busy but we were allowed to take a table in the bar area and place our order at the bar. We both went for the Carvery, regular size. It was delicious ? I had lamb and turkey, Yorkshire pudding, stuffing, amazing beef fat roast potatoes and 5 different veg. All piping hot. At the carving station a different knife was used for each of the 5 meats. The food was served on warm plates and the queue time was reasonable. I would definitely recommend and go again myself 10/10 ?
September 2023 by christinerK3579VL
Smelled like poo in the queue but good food. Mac and cheese with a roast is legendary and Yorkshire puddings were goated. Bit of waiting in queues but worth coming.
September 2023 by KeithOEN
We visited this restaurant twice for dinner during our holiday in Christchurch. Each visit was a very pleasant experience, great service from Liz on one day and Super Mario the other day. The food was great and service fast. Both Liz and Mario were very careful to ensure we had everything we needed which was very helpful with two young children. Mario especially was so hands on he helped our boys to eat their pasta bolognese in the traditional Italian way and at the end of the meal gave them two cuddly Teddy mascots which was a delight. This was a great surprise for them after a tiring day and really helped our children enjoy their experience eating in this restaurant. Would certainly recommend.
September 2023 by James Glasner
Staff here are always prompt, polite and helpful.Food is always good.Nice selection of sides to accompany my roast dinner.And if you cant finish it you can get a take away box.
September 2023 by Liam Dignam
Food was what you expect from a Toby.Very busy as school holidays but staff were polite and inviting.Buffet carvery refreshed quickly so food was fresh.Male manager with goatee was very happy and fair play to him he still had a smile after the restaurant was getting battered by families during peak time.Parking: The parking lot is a good size but when it's busy you will find it hard to park
August 2023 by Sara O
Planned a toby breakfast before going out for the day... BIG mistake...it was cold, hard and indelible. We were served by a very miserable female very rude and not at all welcoming. She had to get a manager to sort the till out..he wasn't any better ( no good morning or apology for delay..no welcoming no enjoy your breakfast)
August 2023 by Ann Marie Brady
Seated straight away. Lovely Mario was our waiter. Ordered carvery. Was lovely but not much veg. Lots of different potatoes though ?
August 2023 by Ellen Brien
Service was great, carvery tasty.Could have labels for some of the vegBar staff were very slow when ordered pre drinks before being seated.
August 2023 by Maria T
Good fresh food and waitress (sarah?) was very friendly and helpful. Good value for money . Choice of 5 meats on our visit and the chef was generous with his serving. Overall good visit.
