March 2024 by Ros Hack
Purchased a pair of shoes today, after trying on several pairs to find the best fit. Sam, could not have been more helpful and patient, suggesting half insoles and even some leather stretching spray for shoes at home that I cannot wear.Matthews customer service is excellent and they have a great range of shoes.
December 2023 by Julian Aldridge
Excellent choices. Exceptionally knowledgeable and friendly staff. Our favourite place to buy our footwear.
September 2023 by Owen Davies
Very nice people working in there. Very helpful. Great range of shoes.
September 2023 by Elizabeth Woodward
Really positive experience at Mathews Shoes today with a child with special needs (who is a little bit of a whirlwind!) Staff were patient and kind, and went above and beyond to get us measured and in school shoes...really surprised to find we had a choice of so many shoes this late in the "back2school" season!
August 2023 by Kay Stapleton
I went in on Friday 11 August 2023 during a busy time and was served by Guy. I cannot praise him enough! I have problem feet and he went to every effort to get the right fit and style for my needs. We found the pair eventually and I am very happy with them.I urge everyone to use your independent businesses, I could NOT have purchased online from a chain with such problematic feet!
June 2023 by Susan Lambert
Absolutely first class service at Matthews - I cannot rate them highly enough . Thank you so much for changing my shoes this morning- I never expected that and I really appreciate it. There are so few shoe shops that really help you to find the right fit etc these days but this is one of them!
June 2023 by Helen Lynch
Lovely shoe shop, we brought four pair?s yesterday. Great friendly staff.
October 2022 by Helen Jenkins
Wow some of the most patient people I have every met . Nothing was too much trouble . As someone with arthritis in her knees and ankles and metal pins in my feet comfy and supportive shoes are hard to find..No more struggling on line . This is my go to shop for shoes .
June 2022 by Derek Griffiths
Had an issue with a shoe 3 months after purchase no problem getting a replacement very pleased with the service i got would highly recommend .
June 2022 by Stephanie Meyrick
Always very helpful, knowledgeable and friendly staff with a great range of different styles which are great quality. Yes, some are more expensive however you get great quality which means they last well, look great and more importantly great for your feet.
September 2021 by Kathryn Carroll-Robinson
A pleasant experience for my grandson who being a lockdown baby has struggled being taken into any shops. Thank you for your help and yes he is thrilled with his boots.
September 2021 by Jo Cox
Excellent customer service
August 2021 by Steve Campbell
Staff have excellent knowledge of shoes for kids, always go here every summer to fit out kids in new shoes for school. You can book a fitting appointment online to ensure you get a day and time that works for you.
August 2021 by Jessica Duell
Excellent customer service, well trained staff with great knowledge of the shoe brands and fits for the kids. Thankyou for a great school shoe service today.
July 2021 by Tracey O'mahoney
Great service. helpful excellent school shoes
