August 2025 by L Pearson
I love M&S food with only a few exceptions. I always pop in when I don't know what I fancy because I am always inspired and never disappointed.
The staff are so kind and helpful, you never feel rushed.
July 2025 by Alex Spencer
Nice shop and friendly staff.
July 2025 by Wayne Curtis
Great M&S food store ?
March 2025 by maryann Whitcher
Just been into marks and spencer to try and get a vegetarian meal, wanted a curry or Chinese meal absolutely nothing like that stocked ,put all my shopping back on the shelves, and went to waitrose instead which had what I wanted,this
Marks has loads of ready meals, but hardly any vegetarian ready meals shame won't bother going in again ,the marks and spencer in new milton has a good selection of vegetarian ready meals, and to tell you the truth it's a nicer shop much better layout, brighter and very open you can walk round without getting bashed by a trolley.
March 2025 by Jade blackwell
Rather rude staff
March 2025 by Ben Griffiths
Excellent service and lots of excellent discounts all across the store .
February 2025 by Sarah Matthews
Awful place and rude staff! , I entered this foodhall today in christchurch with my elderly grandmother , the girl working the bakery area ( young girl , brown shoulder length hair) had an extreme attitude problem , when my grandmother asked if one of the fresh loaves was gluten free she replied "how would I know" when challenged that she worked for the store and should know she explained it wasn't her problem and we could go elsewhere whilst huffing! , clearly her attitude needs addressing otherwise this store will loose customers and money due to the attitude of one staff member , if I was her manager I would of sacked her on the spot!
December 2024 by Fardowsa Ahmed-Timms
It was great service by the staff. Very helpful by letting me walk out with item despite one of my kids dropping an item on the floor. It might my day
December 2024 by M Ashraf
Good store
Quality food available
September 2024 by Mike Martin
Picked up what I needed, paid left.
February 2024 by Dean Ginsburg
As I got to the till, the cashier told me that he would be closing and I needed to do to self-checkout - at 6:40pm, a while before closing time... The self checkout tills are great why you only have a few items but very inconvenient when you have two large baskets filled with purchases. It?s difficult to scan some items, and only space at the till for one basket. If I knew that I would have received such revolting disappointing service I would?ve gone to the Waitrose around the corner. (Who offer a £1 discount on parking g and who have many cashiers who are friendly and willing to serve you).
January 2024 by hazel Sullivan
Had what I wanted and easy to pay
July 2023 by molly molly
Being a food hall only I thought it would be bigger than it was. Very tight to get round. Very noisy air conditioning too so hard to hear the person I was with. But then I would rather that than be too hot in there - but why does it have to be so noisy - can't you use what other stores use?But the big issue is the car park! I only went to this store rather than Castlepoint as the signage gives the impression if you spend over £10 you get reimbursed. But that is misleading as M&S do not refund you anything! That is pretty poor! They said it's because they don't own the car park. If there is a M&S with an entrance right into the car park that certainly looks like they own it and anyway what does it matter whether they own it or not - they could still reimburse you a £1 gesture. Especially if you spend alot in there. There prices are high enough!!! Waitrose up the road doesn't own their car park but they still give you a refund off your shop. No respect for your customers then M&S. Won't be back as I think that is a terrible policy!
June 2023 by Paul Kader
Sadly we couldn't find what we needed, so we drove to Sainsburys.
April 2023 by Anonymous Crow
Would be useful if staff had a vague idea of how to redeem the parking voucher for the car park next to the store and even if they can?t accept it, could offer some advise on how to redeem it. Standard m and s if a little busy with tight isles.
