March 2024 by Peter Edwards
The staff at Castlepoint store are always helpful and Becci continued in that vein when she helped us book our holiday yesterday
March 2024 by Zoe
Great experience booking our family holiday to Orlando. Liz from Bournemouth was very helpful and friendly. I would re book again. Thankyou
December 2023 by David Jay
Excellent friendly service
November 2023 by Daren Courtenay
Becci was brilliant. She listened to what we were after (multi-centre) and built us a wonderful looking holiday, tweaking dates and times according to our wishes. It took time to get it right but was continually helpful. So looking forward to the trip. Thanks
October 2023 by Jason Reid
Wow what an easy process to book a holiday. Becci was dealing with all the booking needs and was very patient with multiple amendments. Definitely my go to for future holidays. Thank you again you guys are amazing
September 2023 by Kelly
Fantastic service from Lee. Built my holiday around my needs. Really friendly and quick at responding through emails after my visit to the store.
July 2023 by terry winter
Lee at virgin holiday Castle point Bournemouth is always helpful and always gives his all to help you.Lee always makes you feel that your holiday is special
July 2023 by clare lambert
Excellent customer service at this branch we are always are made to feel valued as a customer not just a number , we always leave with a smile on our face , thank you lorraine and lee
November 2022 by Fr4nk15c
Great customer service and always go the extra mile, lee is a legend.
November 2021 by Beverley Rozier
Not able to talk to someone about cruise query not very helpful at all
November 2020 by David Anderson
Loz was really helpful, she managed to arranges a great deal which ticked all the boxes and went above and beyond to help.
November 2020 by James Clayton
Virgin holidays aren?t worth the extra money and time. Spend your money elsewhere.
November 2019 by Brutally Honest
Useless.
November 2019 by Sarah Canmore
Very helpful
