March 2024 by Andrew Wright
Had to phone this chemist on the 4 th march.Totally disgusted with the rude , unprofessional attitude from the lady on the phone, regarding me enquiring about my prescription.Certainly never had anyone speak to me like this before.I will travel further and avoid this chemist in the futureIt?s a disgrace she?s aloud to work there. Collecting the prescriptions by a friend also experienced a cold attitudeSurprisingly she refused to give me her name
February 2024 by David Isaac
Great staff and very friendly.
February 2024 by Olivia Downey
My partner and I had travel vaccines with Silas and it was very good! Informative and efficient. All the staff are lovely as well :)
December 2023 by David Oliver
Good service, in and out quickly - nice friendly people
December 2023 by Simon Thomas
I have recently had my travel vaccinations done here. They were very accommodating and fitted me in around my awkward schedule. Great service, can't fault them.
December 2023 by Daniel Gough
I was very pleased with the service I received getting my travel jabs at Tuckton Pharmacy. I don't like needles but the staff were very patient and it's a great relief to have it done.
December 2023 by Graham Glasspool
Excellent - would like to have given it 5star review however it has no disabled access to either the door to the store or the consulting room.
November 2023 by Bobbie Downer
Rude staff
November 2023 by Lorraine Hill
Tickton pharmacy is awful. I've been told that things on my prescription is no longer available. Discontinued. Not true. Then was told I had to wait 3 weeks for delivery of my prescription. Even though I had less than 3 days worth of medication left. . But not allowed to put a prescription in for renewal until medication has ran out. Awful service. Rude staff. Disgraceful
August 2023 by Sue Slade
Recently I had some tests carried out at this pharmacy - and the pharmacist was punctual - efficient - and the staff were polite - the tests were undertaken very professionally - and my results clearly explained. I also collect my repeat prescriptions from this pharmacy and have found them very efficient in the dispensing of them - they have always advised immediately if there were shortages - and have obtained the medicines as soon as they could. A very busy pharmacy but the staff always have a smile.
August 2023 by Jenny Parkinson
Tuckton Pharmacy completely came to my rescue, when at short notice I was let down by another travel clinic for my 2nd rounds of vaccinations for my holiday. They found a time same day for me. Not only were they friendly and helpful, but turned out to be much cheaper too! Only wish I'd come here first.
June 2023 by Val Evans
I have been a regular customer of this pharmacist for a couple of years now. Always have a chat and laugh with the staff, who are always super busy, but friendly at the same time.A few days ago I purchased a mascara. It took a few days for me to realise it was dried up inside and very little coming out.I tried to take it back for a refund yesterday (£9.99) and was told it would have to be authorised by their manager, who was busy running a vaccination clinic. I asked when would be suitable to return and they agreed the next morning.I did as asked and returned this morning, only to be told that he was working away. There was simply no one else with the authority in their store to discuss my return and I would have to return for a third time! I am sorry, but this is totally unacceptable and I am shocked that once again I got turned away and no other time was offered as to when I should return!I will avoid purchasing anything further and have my prescriptions sent to a different chemist. Such a shame as this is my most local chemist. I am stuck now with an item of make-up that is clearly 'old stock' and should not have been removed from their shelves.
September 2022 by Jonny Melitus
Great staff, fantastic pharmacist. I have been going for years and have always felt welcome and supported. Thank you Tuckton Pharmacy.
February 2022 by Mrs Lanesborough
Have been a customer here for a number of years and the service never fails to be a pleasant experience. The staff are busy but attentive and I often think that we forget just how many people they are providing a service for. We may each feel that we are a priority but they deal with numerous surgeries and untold numbers of patients, all clamouring for special treatment. Well done to all the staff who provide a smile, a friendly welcome and after a while know who you are when you walk in. They do their best to acknowledge all who are waiting if there's a queue, and get everyone dealt with as soon as possible. They must be exhausted by the end of the day, but their efficiency is second to none. In these tense and uncertain times patients should remember that the staff can't circumvent the system... if the Government aren't releasing Covid test kits, there is zero point in blaming the pharmacy!! A special mention for the Pharmacist Silas, he has that all important gentle "bedside manner" and is extremely knowledgeable, calm and reassuring. If you want to feel part of the community, this is the pharmacy for you.
October 2021 by Lindy Benett
Went in to collect a prescription with my elderly dog and was told to wait outside despite no signs saying no dogs allowed!Lack of empathy with the male there.
