August 2025 by Katrina Randall
Excellent service from the staff! Sonya in particular was very knowledgeable about the products and contracts I could get. Very patient when answering my questions. Thank you!
August 2025 by Jody Hordle
Very helpfull staff in store. Megan particularly was very helpfull and professional, an asset to the store and company.
August 2025 by Holly
Really good customer service here from James. Very helpful, straightforward and patient (as I?m not great with technology myself). He?s a credit to the company. Thank you ??
July 2025 by Roseanna Thompson
Zac was a total highlight! Thanks so much for your help!
March 2025 by Manuel Goncalves
almost 1 hour to be attended and I left without being attended but there were 2 people attending only one person.. It's not fair, I'm a customer from 2 years ago and I think it's disrespectful... They must pay attention to the customer who pays them their salaries. Consider that always..
March 2025 by Sigurður Pálsson
Nice and thorough service from James when I bought a phone
February 2025 by Archie Clarke
Sonya was super helpful with setting me up with the broadband
January 2025 by Nadamritha menon
Worst customer service ever!!!!
I had an extremely disappointing experience with this company. They appear friendly and professional until they take your money. However, when you request a refund, they redirect you to their customer service team, which offers little to no help. Despite approaching them within 28 days of purchase, they claimed they had no record of my payment. I strongly advise INTERNATIONAL students to avoid signing any contracts or making purchases with this company!!!!!
December 2024 by Tony
Excellent service needed to renew contracts. Simon was great easy to work with, understood what i was after. Spent time setting up phones new sim cards, excellent communication between us.
Tony Lee
October 2024 by Michael Myatt
Contacted this place to return an item as it's not fit for purpose. When I called the store, the gentleman was so rude down the phone at me and laughed , told me they would not refund me the item, but I couldn't exchange it for an upgrade. I will take my purchase to a different store as I will not go back to this store ever due to my bad experience. I think this company should review their training on customer service.
August 2024 by Elizaveta Struikhina
I had an outstanding experience with Megan at 3. She was indeed very knowledgeable, patient, and attentive to my needs. Megan guided me through various plans and phone options, ensuring I got the best deal. Her friendly and professional approach made the entire process smooth and enjoyable. Highly recommended! Thank you Megan! ??
August 2024 by Ali Assad
Good service
June 2024 by Paul Pasquale
Given an upgrade price, returned the next day to be told they didn't quote it. The staff was pretty obnoxious and dismissive. Decided to leave 3 after 5 years because of my shop experience. They could use a lesson in customer service.
April 2024 by A
The employees don't know the communication systems, so you may get some problems
The employees do not know the communication systems, so you may encounter some problems
December 2023 by B
Great customer service
