March 2024 by Richard Maunder
Very POOR service from most of the staff here and now they block you from using the free credit they give you if you text from outside of the UK or text a non UK number from within the UK. So the so called "free credit" is of NOT much use at all for work or anything else.
January 2024 by Carl Mcloughlin
Disappointing standards of service. Contradicted the call centre advice i was given on transferring a number and then extremely inflexible ' computer says no' attitude to helping. Staff didn't seem to think it was their role to help
January 2024 by Lucja Foyle
Went this morning to change my number young man Kian / apologies if spelling wrong/ polite fast and amazing customer service all done in the flash thank you
November 2022 by James McDermaid
Very friendly and helpful staff, easily upgraded to a new phone
November 2022 by Phil Hallman
Assistant not helpful not interested in selling a phone
November 2022 by Caryn Webb
Great Customer Service from Patrick
November 2022 by MERVYN FROST
Little slow but OK
November 2021 by Julian C
Tesco Mobile Castle Lane Bournemouth. Fantastic service at the Tesco Mobile store, sorted a new iphone for my Mum and upgraded the families phones (4) SIM only deals.....got more data and minutes for less money. Johnny especially helpful and great customer service skills...explained the deals and recommended a new phone ideal for my Mum.....many thanks Julian
November 2021 by Alan Carter
I would like to say how impressed I was with the help and support Lucy gave us today when we purchased a new phone .for my wife
November 2020 by Peggy Reeves
Staff in phone shop are always welcoming and helpful, always professional and efficient. They have endless patience with customers who are not totally au fait with computer systems/electronics. Never disappointed.
November 2020 by Eileen Gold
People should know that the mobile team are that they are very professional & nothing is too much trouble for them. Ten times better than videophone.
November 2020 by Julia Rushton
Popped into Tesco phone shop in Bournemouth today received help from Sam.He was totally brilliant.I cannot praise him enough.Lovely patient young man.
November 2020 by Matthew Hepple
Assaulted three times whilst working there.bNit enough staff.
November 2020 by Dunky B
Quick and efficient
November 2020 by Liliana Balanica
Well stocked, shelves full.