July 2023 by Google user
Absolutely ridiculous! They open 2 hours per day, from 8am to 10am! On top of that, they state on their website that \\\"Last collection times may vary and can be as early as 30 min before closing time\\\", so that would make it 1 hour and a half. I had a notification at 9.38am that my parcel was delivered, so I had only 22 minutes to pick it up! Which I did not as like most people I have to work, and I am very likely to be working from 8 to 10am on a weekday. Beyond the joke.
March 2023 by Sandra Jones
Brilliant staff giving excellent service. Always smiling and helpful.
November 2022 by Anna
ridiculous opening hours, they are there all day but only will help customers for 2 hors a day. lazy
October 2022 by Brogan McCormack
Have a problem everytime Royal Mail are the delivery service of a parcel. They don't knock and only open a few hours.
October 2022 by Jimmy Redford
Opening times are a joke how someone that works suppose to get there
June 2022 by Peter Morison
Its only open quite limited hours (see pic of current hours taken 14 June) and a bit hard to find as it is down a alley on the left side of the actual post office (see pic showing someone waiting at the counter down the alley) Staff friendly and helpful.
May 2022 by Chris Launn
Up to date opening times are always correct on the royal mail website. Google May be incorrect as any one can change google. Remember this is Royal Mail, NOT The Post Office. They are NOT the same.The Royal Mail delivery office in Westbourne or any other location has no control over the opening hours. These are controlled by Royal Mail centrally.
May 2022 by Keith Baker
Handy place for getting parcels you have missed at home, but opening times are something to keep an eye on. About 800 m away in the direction of Bournemouth along the Poole road, there is a parcel drop off box.
April 2022 by Jodie Benjamin
Claimed to have delivered item to safe space, but they haven?t! It is NOT there or anywhere! Also don?t even bother to knock just usually leave stuff by my front door. I had a really lovely postwoman up until recently, the new one is utterly useless!
May 2021 by Ian White
Absolute shambles of a service, postman dosen't even knock door, pops a card in saying collect from delivery office, who only open for 2 hours a day, what a joke !!!
March 2021 by Elizabeth Naylor (Purplefluffy)
Should have told their customers that they had changed their opening times I went to pick up a parcel and they were closed I had walked a long way was not impressed
September 2020 by Mark Squires
Sorting office was shut at 11.30 but the website says 12.30 on a saturday
March 2020 by Kristian Iliev
Lost my item and they said that on the label didn?t says what number is the street , when the same time i have a proof of the label send from the seller and it?s all correct.Waiting more than a whole month now for a single letter saying that?s it?s Royal Mails Fault so i get a refund. And still nothing!!!!Can?t believe how nobody cares even from the customer services . Definitely not helping! Exactly the opposite! Didn?t expect that from Royal Mail!!!!
