December 2023 by Helen & Mark
We went into Ripples not having any clear idea what bathrooms we wanted and totally confused by the myriad of choices that were available. However Faye, Mark and the team were able to guide us and offer wonderful ideas and suggestions so that we were able to decide upon a number of different and unique bathrooms that would offer our renovated home a sense of uniqueness, individuality and provide the practical solutions that we needed. The whole experience became thoroughly enjoyable and not the least bit stressful. There were some wonderful products to choose from and Faye particularly helped us find the right products at the right price for our new bathrooms.We are now waiting for the renovation to be completed so that our designs can be installed and we can say with confidence that we know they will be excellent.Thank you to All at Ripples a wonderful company that puts the customer at the centre of what they do so well.The coffee was good too !
July 2023 by John Davies
First class service and design and fitting. Helpful, good knowledge, ideas and designs. Faye is great to deal with. Ben and Dan the fitters were a dream team. Clean efficient and no such thing as a problem. I think I?m fussy but there was zero to be fussy over. Highly recommended.
April 2023 by Kerry Watkins
After speaking with one of your team on the phone I needed to leave a 5* review for his customer service. As a young woman I don?t know much about bathroom renovations and he was so kind and helpful and took time to explain everything to me about the process and giving ideas on costs and even some good advice for if I were to use someone else?s service / products. (This was especially nice as I wasn?t taken very seriously by another well known bathroom company!) Thank you so much and hopefully I?ll be in contact again soon!
January 2023 by Claire Joannides
Highly recommend Mark and his team at Ripples in Westbourne, Bournemouth. From the first telephone call to the after care, our experience was exceptional. Brilliant communication; design team worked well to our budget and provided lots of time and open appointments to ensure we had the right design for us; worked to our tight timeline; and resolved any issues promptly. Our designer, Andrea, was amazing and spent a long time working out what was important to us, visited the house with a bathroom installer to work out what would work and wouldn?t work and gently pushed us to explore a range of different design options. The online system was useful to see what the final design would look like. I was so pleased to be guided by her as we wouldn?t have been bold enough to go for what we did without her and as a result we have created an amazing bathroom in a small space - we absolutely love it and everyone who has seen it is blown away by it. Ripples recommended an installer but we could have chosen our own (and they did, quite rightly, encourage us to get a few quotes) but I am delighted we went with one of their recommended installers - Gareth. He was prompt and punctual, worked really hard, communicated very well and was exceptionally tidy. His workmanship was spot on- the finished effect is great.We looked at a lot of bathroom showrooms before deciding to work with ripples - nothing compared to their products, customer care and the design experience. Thank you.
November 2022 by Julian
We researched several bathroom providers thoroughly.Ripples proved to be thoroughly reliable, professional and of the highest quality.The job was carried out on schedule without any delays.At all times the fitters took extreme care to minimise disruption and cleanliness.Would definitely recommend them 10 out of 10.We then decided that we needed to replace our en-suite as it looked decidedly tatty compared to the new bathroom and so we naturally chose Ripples again.Once again they proved to be a really efficient firm. Fitting was not easy due to shape of room, but they came up with innovative ways of utilising the space. Excellent reliability again and, workmanship to a very high standard.Completely delighted with their fitting and sanitary ware. 10 out of 10 once againWe used Ripples at third time for the downstairs cloakroom.Brilliant choice! as shape of room made design and installation diffiult but they easily overcame all issues.After care service was exceptional as after a while we had a small problem with the toilet seat.They immediately dealt with the problem without any question and were nothing but helpful and professional in sorting the problem out.We would highly recommend them to anyone looking for that extra special care and attention to detail. 10 out of 10.
October 2022 by Nicola Guit
We are very pleased with our bathrooms and can recommend Ripples, from the initial consultation to the end result. Thank you
May 2022 by Peter Osborne
Matt West, a specialist designer and fitter, converted our en suite bathroom into and en suite shower room. He involved us throughout regarding design suggestions and decisions and then carried out the work most professionally and successfully. Ripples provided a wide range of tiles and accessories from which to choose.
March 2022 by Loes Raemakers
Agreed to a fantastic bathroom design with Faye at Ripples and installed within the agreed time frame without any issues. Dan and Ben did a super job, tidy, friendly and very profesional
May 2021 by Jane Gerard-Pearse
Ripples have done a total of 6 bathrooms for me at two different locations. I have found them to be friendly, professional and excellent at their job. The designs have all worked well, the products are of excellent quality and I have no hesitation it recommending them.
April 2021 by Russell everitt
Last year we started the process of considering upgrading our 3 bathrooms and downstairs cloakroom. Through incessant internet searches and visits to some bathroom showrooms we were lost for ideas, indeed ideas that captured our dreams. We wanted a transformation, a bringing to life and maximisation of space - above all rooms we were proud of. We approached Ripples last year. They took time listening to our requirements. This is an art and crucial to the design process, through the elicitation of needs. They also understood that we would phase this work and such work was built on trust and professionalism, hence important that work was conducted to an immense high standard each time. This has been easily fulfilled. From the concept of ideas, to the site visit, to the fun in selection of hardware and any rectification to the design (captured fantastically on 3D CAD) the process is fantastic and aspires confidence that those dreams I mentioned are going to come true. Phase 1 is complete, we have an ensuite we are immensely proud of and want to use all the time and has now opened up so much more space. The quality of installation is brilliant we have to say and the installers, we feel friends, are exceptional, discuss any slight improvements all the time and are extremely tidy and courteous. Phase 2, a second ensuite and more ambitious, starts very soon, involves thought regarding room conversions and the whole integrated design with the bedroom. We cannot wait because we know we can leave this in the care of Ripples and the installers. Thank you Ripples and the team for your true professionalism, the high quality of what you do and fulfilling our dreams so far.
January 2020 by Gian Giannotti
The design service provided and the fitting was outstanding! We are really happy with the design Ana created for us!
January 2020 by Lewis Burt
Very friendly, helpful and efficient service.
January 2020 by Nicola Rogers
Ripples have now designed two bathrooms and a wet room for us. Their design ideas have been inspirational, they have worked within a budget and to time; we are absolutely delighted with what they have done. Charming to deal with and always prepared to go the extra mile, they have continued to support us with excellent after-sales service. We cannot recommend them enough!
January 2020 by Samantha Harrison
From conception to completion, we were delighted with the professionalism, commitment and attention to detail, efficiency and workmanship of the Ripples team. My bathroom looks amazing, works brilliantly and is the best room in the house!Definitely got the luxury and wow that I paid for.
January 2018 by Wendy Lloyd
We are delighted that we decided to use Ripples Bournemouth to design our new bathroom. The showroom is beautifully laid out with some wonderful products on display. We were uncertain whether we would be able to achieve our dream bathroom within our budget. However, Siân listened carefully to what we wanted and came up with a design that exactly fulfilled our brief. Her knowledge of the available products and the technical specifications enabled us to achieve something we would never have been able to do on our own. We would definately recommend them.
