September 2024 by Tony Gubb
Never ever again would I go here
Walkability: 20 minutes to town but beach om door step
September 2024 by Nicola Brown
Service was good , my room yes quite small and feel the decor needs updating the upstairs hallways are very dreary the rooms are not a reflection of the reception and bar area !!which was disappointing . BUT I did book a massage at the spa and this was exceptional george is a credit to this business very welcoming ,passionate about his job and the service the spa provides is above what I expected . A big thankyou to you ??
September 2024 by S M
Great experience from the moment we arrived until we left. First class service and a real genuine friendly attitude. The outdoor pool is private and beautiful weather permitting and open until 8pm unlike others that close at 6pm . Highly recommended for a lovely break. Thanks to the whole team.
September 2024 by Joe Costa
The worst hotel ever cleaning staff stole my brand new charge out of the room management done absolutely nothing told me to call the police them the cleaner came out and said I was smoking drugs in the home when all night myself and 2 other people was complaining that room next to us had 4/5 people in there all drunk smoking etc only to be accused all because the cleaner stole my brand new charge that cost £80 absolutely appalling I would not recommend anyone to stay at this hotel management is the worst I?ve seen and I have been a manager for over 20 years my self
August 2024 by Dan Mooney
don't bother coming here the rooms are hot and very tiny. they seem to run the bar and the restaurant not to bad but they should put more consideration into the whole business. needs a definite review if they are good enough to run a hotel. I only booked in today and leaving 10 days early so its pretty bad here
August 2024 by Becki Dreads
Room was above bar/reception so noise from there at night. Woken up my idiots on a bench at the front of the hotel shouting and screaming at each other around 5/6am and they continued for about an hour.
August 2024 by Rachael
We visited the pool and bar.
The pool seating area was very run down and unkempt, to this day I have a piece of glass in my foot.
Cold water pool, outdoors, small but perfect on a hot day. A bit of an awkward setup getting to the pool. It just needs some reconfiguration.
The cafe seating area is lovely, inside and outside. Hot drinks and fairy free milk options. Excellent service.
August 2024 by Domenique Schembri
DO NOT BOOK!
worst hotel I have ever experienced. Don?t be fooled by the pictures.
Mouldy bathroom, unclean bath, lift not working and to top it off most shocking customer service. Things go missing from the room, manager was so dismissive!! On top whilst we requested a refund others were also leaving before their stay due to no fridge no air con and shocking responses! It?s a shame we didn?t even get to stay but some times safety and hygiene has to be prioritised!
July 2024 by Roman Zi?talak
I'm not picky. Close to the sea. The rooms are good. I didn't come here to sleep. Good weather. Nothing but use. So I do it.
Safety: Friendly people.
Food & drinks: On the pier, good fresh fish and chips. I don't remember the name of this fish, find out for yourself.
July 2024 by Jay Bar
I am currently in my room. It is after 10pm There is a party going on downstairs music is blasting very very loud the floors are vibrating. I have called reception and spoken to the manager? they say there?s nothing they can do until 1am. This is ridiculous!!!! I could ignore the dated decor, dirty carpets that haven?t been washed in decades and even the old mattress. But this is taking the piss. Especially after complaining about the noise issue and being told ?nothing we can do?. Is that how you treat paying customers? This is absolutely disgraceful. Shame on this establishment. I definitely do not recommend!!!!
UPDATE - at 11:30pm I went down and practically had to beg the manager to change my room. It took a further 20mins of discussion and him being very sassy and rude with terrible attitude saying no no no to finally change the room. I slept very poorly.
July 2024 by Jay Jr
?? Could have more parking spaces, and maybe we not luck that weekend, because both coffee machines was broken.
Rooms: ?? Clean enough.
Nearby activities: ?? Close to the aquarium and Bournemouth big wheel.
Safety: ?? We forced to left the car on the street because there was no space in the car park, but no break in or any damage.
Walkability: ?? 5 minutes to the beach.
Food & drinks: ?? English breakfast.
July 2024 by Jack Miles
No hot water, cant get a receipt for your parking. Poor service all round
June 2024 by Terence Adu
Terrible rooms very basic and stuffy. Broken TV controller.
June 2024 by Manfred Lehnert
Absolutely shabby run-down hotel with bulky waste furniture. Everything sticks showers unusable.
Would be closed in Germany.
Manager turns off the lights if you sit in the dirty bar for too long so you don't have to go into the room
I would have preferred to sleep on the bus
Rooms: Under all hell
Nearby activities: Modest
Safety: Not available
Walkability: To the cliff coast
Food & drinks: Just like that
Noteworthy details: Absolutely dirty hotel that needs to be closed immediately
June 2024 by Gerhard Langner
The dinner wasn't worth the money paid.
