August 2025 by Sarah The Foodie
Great big selection.
June 2025 by Rafaela Karaliou
JD has always been my go-to store for gym clothes and trainers, and I?ve never had a reason to complain?until now. Despite the store being packed, the sales assistants were doing a great job and were really helpful. Unfortunately, my experience was completely overshadowed by the cashier, who was shockingly rude and had a terrible attitude. It left such a bad impression that I even considered canceling my purchase. Really disappointing for a brand I usually trust and enjoy. Shame.
March 2025 by Sunil Adhikari
Really very rude customer service never visit again
March 2025 by Leon Medhurst
Not enough staff, lots of people walking out cos they can buy anything with 1 member of staff on tills
December 2024 by npc
always same stuff, same clothes and same shoes. not enough variety
November 2024 by Don?t ?Picky eater? Bother me !
Not the best for variety at all. Always seems to be the same stuff every time I go in. Very limited hats, very limited women?s section. But it?s not the biggest store so not really much that can do. Just wish they stocked a better variety of clothes as it always seems rubbish when I go in, and I do try at least once a week to look for something fresh but always leave empty handed ??
March 2024 by fredy
The staff was very rude and unhelpful. They didn?t believe us that the shoes were green and said that they were black. But they were obviously dark green. They laught at us and didn?t allow us to try them on. That was disrespectful!Thanks for nothing.
February 2024 by Charlie Connor
Terrible. Male looking employee likely in mid to late 20s with dark brown spiked hair. Poor customer service and communication. Needs training
November 2023 by XxDieByGunsxX
This lad In jds Bournemouth is a rude prick disrespectful telling me pull down my hoodie when you can see my face in all angles and therre was pll inside with Ballys on there heads and hats on I find this discrimination cause I?m a dwarf and he can?t pick on someone his own size it?s not like I was on my own I was with my 72 year old dad aswell it?s the way he spoke disrespectful
November 2023 by Saeideh Loran
Just wanted to share a recent experience I had. I bought adidas shoes for my son, but unfortunately, he developed a horrible sore on his ankle after wearing them once. When I went back to the JD sport store in Bournemouth, the assistant manager was incredibly rude. They blamed me for buying tight shoes, even though the shoes were actually bigger than my son's feet size. I was really upset with their behavior, it was so unprofessional and rude. If this is how their assistant manager acts, I don't expect any better from the other staff. Definitely won't be going back to that shop again.
October 2023 by Elena Turcu
I would honestly give this store zero stars if I could but I can't. The cashier was working that shift was very unhonest and is a thief because we gave her a 20 pound note and a 10 pound note , and didnt give us the five pound note back.It's not about the money but it's about the dishonesty and them thinking i'm stupid for not noticing that they didn't give me my five pound note back. Of course, I have noticed. I noticed immediately and called out for a manager and she immediately called her manager because she knew that she was in the wrong for taking the extra five pound but didn't want to admit because it would be embarrassing as there was a few other people in line.The manager did review the footage and said that she couldnt see the money, And I did ask if I could see the footage but she said I couldn't because of consent and other issues. The manager promised that she would call me back once they've counted all the money and saw an extra five pounds but she never called me.The staff are probably covering for that other employee, because they knew that she was out of line, and it would be very embarrassing to admit in front of other people that she was in wrong. This happened yesterday at 15:12 On the receipt is said that we gave a twenty five pounds, but we gave a thirty pounds.At this point I don't care about the money. I just care about them coming clean to their mistakes and admitting that they took an extra five pounds that should've been given back to me but whatever.I wish I could show pictures because I have the picture of the woman who was working at the cashier. But I'll describe her to you in case you ever run with this woman, She had a heavy accent, Asma, She had her hair in a pony tail and had a dirty blonde brunette hair color and could be in her late 30s or much older. I waited a day to receive a phone call from the manager to find that she lied about calling me back just to get me out the store. She has my phone number but never bothered to call.Anyways JD Bournemouth
September 2023 by Rory Frampton
Very helpful staff took the time to look for the right size shoe to try on even though they were not the right colours. Offered to look online.
September 2023 by Jules Bethune
Zara was lovely and helpful, thank you so much for the help! Needs a promotion 100%
August 2023 by life of Reilly
Went in there with my daughter today 5 staff walking around talking to each other no help,found some trainers walked up to a member of staff he took the shoe said I'll get them then 10 mins later still waiting someone else walks over to staff with shoes 5 mins later he comes back with theirs,checking my watch 15 mins waiting I complain to member of staff he goes to get him another 5mins later he arrives with them no sorry nothing just hands them to us,20 mins to wait for trainers, no wonder it was empty in there such bad service
August 2023 by Sandra K
Worst customer service, my partner bought adidas trousers for £60 and he didn?t notice that there was a rip, so we went back to the shop to exchange them or get refund, staff kept saying they need to investigate it, witch we were fine with. After a while they said they went to check the camera and said that in camera they can?t see the rip and we should have looked when we bought it. I really do not believe that they would be able to see rip on black trousers, as we asked to see video ourself they refused. And it doesn?t make sense to me, whatsoever. Outrages! Never will go back there!!!
