May 2025 by Mike Chick
Like the shop great music dvd s
April 2025 by Michelle Lockhart
Popped in other week looking for the steelbook Lord of the Rings 4K set, the store wasnt laid out very well which made finding stuff extremely difficult, also a lack of staff made this task extremely difficult, not seeing what I was looking for I went to the counter to speak to a member of staff and was ignored for over 5 minutes while two colleagues were staring at a computer screen and ignoring the queue that had formed at the counter, once they had decided to focus on the queue and eventually whittled down the queue I asked if they had it in stock and was given a very unhelpful reply of "you can order it online and get it delivered to store" well if I order it online then I might as well get it delivered to my home, this is why the high street is dying, lack of basic customer service and product availability leads to a lack of trade for brick and mortar stores and more business going to online retailers! Poor show HMV will stick to my local HMV this one is a complete joke
March 2025 by Clavier Senpai
Great place
February 2025 by Connor Does Gaming
Had all the CD?s I needed, good prices and staff are friendly and welcoming
September 2024 by 6lly
Love it
August 2024 by Dylan Fulbrook
Lovely atmosphere and great staff
July 2024 by Paul Tarrant
Helpfull staff in a nicely positioned shop...However I phoned today to check availability of an item..NO ONE ANSWERED THE PHONE..I gave up after 6 minutes ,costing 7p a minute plus add ons....Watch out for this..!!
June 2024 by craig baker
Staff always helpful and with good knowledge of products. Good prices and availability
June 2024 by Robert Courtenay
Overpriced and uninspiring. (Add on comment) I have to say the HMV reply I got to the original post seems very "Bot" like! Very disappointing.
April 2024 by Becky Coles
Friendly customer service
April 2024 by Marc Lashly
We were delighted to find a classic HMV store with lots of records....even better there was a deal on....
If the records were labeled up you could get 2 for £40 or 3 for £55,
Clear as day with a white label, so after much deliberation we had made our choices, knowing that we could probably get them cheaper elsewhere we decided to help the high street companies.....
Choices of the 3, all labelled up with the correct white labels and prices, took these to the till only to be told that they all had to be the same original price, so 3 at 21.99 or 3 at 23.99 means you'll get them for the £55....but you could not mix their original prices? Nowhere was this stated, it makes no sense and because of this HMV has lost yet another customer along with a sale....we shall not be back....
Disappointed to have wasted 15 minutes in your shop....
Enjoyed the searching of old classics, but gutted in the way she didn't help us at the till....not good customer service at all!
It needs stating that you can't mix, as there's all different prices...way too confusing if it has to be the same specification etc
February 2024 by Trevor Foyle
Rang store to check availability of a particular item, kept waiting on phone for over five minutes at seven pence per min plus network charge, in the end gave up, strange that no one could be bothered to pick up my call because they are never busy when I go in there!
December 2023 by Michael Magee
This is a great shop and has a really good selection of stuff. Staff are really good here
December 2023 by steve mac
Plenty of good stock in the shop and helpful staff too
December 2023 by Abi Mitchell
Good kpop selection and loads of good quality merchandise
