March 2024 by Gabor Forrai
Not a friendly place! I'm going in the morning to the garage. 4 guys drinking coffee and chatting at the office, but this is not a problem, it is a morning. I ask them politely, maybe they have min. for me, because I heard some noise in my car, not asking repair straight away just for listening. Just want to know safe to drive until appointment.It is not friendly staff working there...
March 2024 by Rachel Brown
I would love to be able to give a review of their service but I?ve not been able to get that far yet. I?ve called Halfords Bournmouth x5 times this morning to try and get my car booked in, each time someone answers and really quickly says ?hold the line please? and then you get put on hold for 15 minutes until the line disconnects. Not a great start in terms of customer service and has put me off wanting to use them
February 2024 by Peter Payne
This is a busy place with appointments recommended for any work done.
January 2024 by john sankey
Very helpful good price in tyers
January 2024 by Adriano & Beverly Ramos
We used the garage to find out the problem and they found out the issue I highly recommend Halfords garage
December 2023 by Krzysztof Adamiak
Had an appointment at 1 o'clock to change 1 tyre. The lady at the desk said i need to leave the van for a day coz the staff is on its break right now. JOKE
December 2023 by Gianpaulo Baptista
Very good service, excellent staff. Unfortunately, it's not that easy to park the car when I arrive to drop it off.
December 2023 by nick mahony
Thanks guys, especially Jon for replacing a car bulb on my wife's Citroen 3 today. Quick service nice guys!!
November 2023 by Richard Brett-Hymns
Chris was very helpful his new glasses certainly make him look very intelligent, Stacey was also helpful
October 2023 by Alfie Leather
Friendly reception and very helpful, Stacey and the MOT tester great
October 2023 by Carole Line
Had a great experience. Stacie was lovely on the desk, very pleasant. Booked in for wheel alignment but unfortunately I was told I needed the camber doing before job was finished and advised where to go first and re booked back in. So went to get camber adjusted. Both times Stacey accommodated me in my hours break. Wayne did the front and rear alignment and gave me feed back on the job. Driving home it was clear he had done a great job as the car went in a straight line with my hands off the wheel. Thank you ?
September 2023 by Elaine Ward
Booked car in for full service and MOT. The customer service and mechanics deserve my five star rating and I will take my car back next year. I mentioned I was informed at last year's MOT at another Halfords garage (also excellent) that I may need new brake pads but they assured me I had thousands of miles left so very pleased that unnecessary work wasn't carried out. Price is very reasonable and competitive and I was able to book an appointment within a week.
September 2023 by Ade Bembo Bamgboye
I took my car to the Holdenhurst road Halfords for MOT and it failed. So I took it to my garage and they fixed all the things on the advisory. However when I took it back for retest, they now discovered another fault which was not originally listed. It says repair if necessary but now they claimed I had to do it. I am appealing it. However I know it is poor customer service to not have noticed the initial problem. Then the attitude of the staff called Ben was unprofessional and disrespectful at least. I will not recommend this garage.
September 2023 by Peter Williams
Have taken car here for MOT and Service for the last 3+ years and they do a fabulous job. Am always happy with service from them.
August 2023 by Dixie Parker
Superb service when I dropped in briefly to get a new headlight bulb. Prompt, inexpensive and uncomplicated. Well done!
