February 2024 by Michela Avram
Good, if you don't buy a mobile broadband.Good staff.Lovely place.
January 2024 by Steve Northern
Absolutely shocking. Was asked to leave due to their foot fall monitor. Disgusted and have made a formal complaint to EE as a result of my treatment in this store.
December 2023 by Louise Foreman
Friendly and very helpful
October 2023 by Marion Norman
Always welcoming, happy,chatty ,an experienced in their job ,an friendly, totally recommend, which i do with people when talking about phones ,,,,
August 2023 by Michael Peaty
Had an issue with my phone but was sorted really easily. Ryan was so helpful.
August 2023 by Sue Price
Tasha and Carlos put every effort into to solving our ongoing problem. Cheerfully coming up with a different solution as the days went on. They didn?t give up until the product worked for us. Would highly recommend.
August 2023 by Karl Foreman
Ryan is great with his service and product knowledge! Thanks Ryan for the Pixel 7 Pros and the Pixel watch.
June 2023 by Simon Daubney
Not overly impressed ordered phone weeks ago and theyave nót called 5o say it is in. This happened with another phone my fiancé ordered. Apparently they cannot do it via EE system but have to order it first. Used to use one at castle lane and never had this issue. Am considering removing all my EE business as they come up to renewal. Plus phone really playing up now due for review.
June 2023 by Abigale Mcnicol
Had the pleasure of meeting Tasha and Carlos whilst having some problems with a number change... it was a strange one but the two of them worked tirelessly to help me... would totally recommend this particular shop and these 2 individual's... thank you so much... abigale xx
May 2023 by Angela Chapman
Very happy with my upgrade, £30 a month saved and brand new free 5G phone and brand new 5G free tabletGreat service as always from EE
May 2023 by Andrew Kirby
Generally, I think the service is good. The Sovereign centre in Boscombe is by far the best in the Bournemouth area. More professional and seem to be more caring.
April 2023 by Abc Abcde
I have been here twice my husband twice to help these incompetent staff unlock my phone but the first time I went in with my passport and my provisional driving license and my letter with my name on my address and the employee simply looked at me wasting my time and did zero because he's paid to do no work. I don't want to write this but when someone isn't helping my time isn't free I don't have years of my life to do their job for them. I will be making sure they do their job when I bring my phone in for the 100000 time because I have not received any help and it's their fault
February 2023 by Azooz
The worst customer service ever.I lost my time waiting for them to finish the customer they have, then when they finished with the customer they had, they left me and go inside. Never get back to me and another person was busy with other customers.One hour of waiting.
January 2023 by kim lewis
We went in on 27/12/22 as advised by our online ee provider to sort an issue with my phoneIt was down to boscombe ee shop to sort but they did and the service was amazingBen you were a starIf ever we need new broadband or phones we will be goi g to them again
December 2022 by i O
One of the most helpful ee stores around even though we went in late they dealt with the problem professionally and quickly highly recommended
