November 2023 by lynn oliver
The most thorough contact lens and eye tests I have ever had. So professional and reassuring. Very caring staff who had time to listen to you. I have been to many opticians and this branch excels. My prescription had not changed, therefore no new glasses required, however, I did browse and a good selection is offered.Totally recommend using this branch.
November 2023 by Padma Devi
Their service is excellent and warmly human. Mark, the contact lens consultant at the Winton branch is the best contact lens optician I have ever encountered. Gold star service.
November 2023 by Clare Bowman
From the minute I walked in I was treated like a human being, all the staff I had dealings with Cheryl, Sarah and Shona, were helpful, engaging and informative.
November 2023 by graham dawes
Staff were friendly, helped me in choosingframes , not pushy in anyway
November 2023 by Nicholas Whitehouse
Courteous , timely, very thorough and good communication skills . A positive experience of what customer service should be like.
November 2023 by Renzo Santarelli
Outstanding Costumer service! The optometrists was super calm and gentle she really understood what was goingon. Its really good for me feeling that I can go be sure that the atendiment will be the accurate
November 2023 by Youcef Ghermoul
When I arrived, I was not asked who I was and the attendant just proceeded with the tests. After I left, I received a phone call to verify an address, which wasn?t my address. Did they do the test on me thinking I was someone else?
September 2023 by Andy Poole
Great shop. Great service. Brilliant manager. Kind and friendly.
September 2023 by Anita Bagdi
Friendly service, good time keeping. Love my new glasses too!
July 2022 by Karen Williams
There is a Portuguese woman who works there. I would recommend she gets another job as she clearly hates all the other staff and extremely rude to customers. It?s so hot in there for everyone, but they cannot have the air conditioning on as she doesn?t like it. Everyone else there was lovely and helpful. July 2022
May 2022 by victoria bird
This place is amazing-the staff is very helpful,friendly and they made me feel special. Very professional team-I am so happy I went in there for my eye test! They are people with very kind hearts as well-I appreciate their help a lot! Thank you very much! 5?s
January 2022 by Marcus Gavin
Absolutely shocking experience in this shop, Very very rude assistant manager, (Cheryl) In fact she should not be management at all. very poor customer service skills. It reflects on the attitude of the staff to. While in there she was very abrupt and rude to an Old gentleman as well. I felt sorry for him. I went to take some glasses for repair in the shop, I have Boots insurance only to be told that i had to take them to the original shop, Most of boots opticians have closed down now, (any Surprise). I was told i could use any boots for repairs, basically they refused to take them, even though i have paid for Insurance. They said take them to original shop, what if you leave the area or it closes down. Very poor customer service from Boots. Please don't go to Boots for Glasses, Go to Spec savers, so much friendlier and helpful and as for this assistant manager, I wouldn't even give her a job in Asda stacking shelves (I have managed a hotel for 30 years). A very rude woman.
December 2021 by Pete Bright
They don?t have enough staff to answer the phone. There is no facility to leave an answerphone message
August 2021 by Suzanne Jeffries
Very helpful and friendly staff, optician explained everything clearly during the eye test and my glasses were available within a week. Good observance of covid precautions with screens, hand sanitisers and I felt safe on my visits.
August 2021 by Troy Demelo
Very good staff and services... Definitely would recommend this place .. ??Shout out to Sarah as well from whom I picked up the new pair of glasses ??
