September 2025 by L Campigli
Craig was wonderful
Found the perfect bed
September 2025 by Chris Wilkinson
Did ring before arrived.
They were friendly polite & professional.
Managed a tight squeeze into my bedroom & lifted my old mattress for me into my s.room. Were on the ball with all I needed.
Great experience lovely people.
August 2025 by Sarah Fry
Very helpful in store....processed our order very quickly
August 2025 by Peter Birbeck
Excellent service at every stage of the process.
June 2025 by Nikki Parker
The shop staff were informative but not pushy. I am very pleased with my choice as I am waking up with no aches and pains.
Cannot praise your delivery staff enough. They were so helpful and polite.
May 2025 by FON PRODUCTIONS
I was served by a young lady called Amelie in the Bournemouth store who was courteous and not ?pushy? in any way. She answered my many questions and was patient while I tried the beds. I am happy with my final purchase.
May 2025 by beryl weston
excellent Very helpful Staff
February 2025 by Lisa Coldwell
Great company amazing beds Great care team on arrival love my bed
December 2024 by Henry Clayton
Great service and product.
December 2024 by ANTHONY LEWIS
Excellent service the gentleman was very helpful with the completion of my order
November 2024 by Andy Clements
Five star service
October 2024 by Tracey Bryant
12/20 we ordered a new mattress, the first time we slept on it we could feel the base of the bed through it but was told to wait the trial period before being able to exchange. We then went into lockdown, and had to wait several months. BforB said they would call when the shop reopened.....they didn't. 4/21 in exchange for the mattress, we purchased a whole new bed.
9/24 I contacted customer services regarding our mattress as the springs had separated and as its under guarantee but no longer in distribution, we were advised to find a new mattress.
We visited BforB, we approached staff and explained conversation with customer services, they responded OK!!! There was no interest in helping us to find an alternative. We eventually settled on a new mattress, but staff were unable to process it, the manager was off duty, we were assured he would call us to complete transaction. 2 days later, I called him. I explained all of the above, his response felt very insincere. He advised delivery would be 21/10/24. I requested a refund and was directed to customer services, it was refused and was advised the manager would call me the following morning. 48 hrs later, I called the manager to complete transaction. Delivery date is now 29/10
September 2024 by Simon Newton
Excellent and friendly service.
August 2024 by Jeanne Scolding
Good quality product delivered on time.
August 2024 by Jackie Webb
Good shop
