September 2025 by Kyle Davis
Original review below. Follow up review
David from Vivien Horder followed up my previous review and based on his efforts to make amends we took the offer for a follow up valuation.
The cause of the issue was explained and David was knowledgable and personable.
Both my wife and I were impressed by the service and would have every confidence in using Vivien Horder for our property listing.
Very disappointing service. Booked a valuation and the agent never showed up. We called the office after waiting 15 minutes past appointment time. The office said the agent (Luke) should be with us or at least on his way as it?s on his calendar. We were then be called shortly after by Luke who explained it was not on his calendar so he had not been reminded to attend.
Appreciate issues can occur but the differing story from office to agent is suspicious and then no effort to attend on the same day after keeping us waiting was more disappointment.
July 2025 by nicola rees mumford
We instructed Joe Moore at Vivien Horder last year and have been beyond impressed with him as an individual and with the firm generally. Joe was so supportive and gave such sound advice on the market and how best to proceed as well as how to navigate the various stages. Having dealt with many estate agents over the years Joe stands out as going above and beyond. For all these reasons I wouldn't hesitate to recommend Joe and Vivien Horder.
June 2025 by Christian Davidson
We were extremely happy with the service we received from all of the team at Vivien Horder Estate Agents. We accepted an offer on our house within days of it being listed at a price we were very happy with. We were able to reach someone from the team very easily at any time, even outside of office hours and the whole process of selling our house and buying our new one (also through Vivien Horder) was very straightforward and stress free.
I would thoroughly recommend Vivien Horder if you are looking for an estate agent in Dorset.
May 2025 by Stephen Waterman
Joe provided an excellent and friendly service on the sale of my parents' bungalow, and went the extra mile to advise on clearance arrangements and other bits and pieces, that made the whole process much easier than expected. I can highly recommend Vivien Horder.
April 2025 by Karen Peaty
Highly recommend - selling or buying. Start to finish. Thank you to Dave, Luke and the team.
April 2025 by Hayley Mant
I can?t thank Vivian Horder enough for how they managed our house sale. From start to finish they were professional, courteous, honest and friendly. The house we were buying had quite a few conveyancing complications but Luke @ Vivian Horder went well over and above what he needed to, in order to support us and help progress the transaction. Most importantly, there was a time that I was very upset and Luke acted with such integrity and support it was like speaking with a friend. The majority of us don?t associate ?estate agents? with honesty, integrity and friendliness but all the staff at Vivian Horder embody these attributes. Thank you all for all you?ve done and in helping us sell our beautiful first home to move to a larger family home. We are truly grateful for the effort you?ve put in. I wouldn?t hesitate to recommend them to anybody..
March 2025 by Lydia Stephens
Our experience with Vivien Horder was nothing short of excellent. While it?s easy to write a glowing review after the keys are finally in hand, we would have shared the same positive feedback throughout the entire process. Although we met a few members of the team, we primarily worked with Joe Moore, and his communication was amazing. He was solution-focused, professional, and personable?which made the whole experience much smoother.
We chose Vivien Horder to sell our property and ended up buying through them as well. Looking back, we're so glad it worked out that way. Without their expertise and support, we might still be in the process of selling and buying now. They ensured our solicitors stayed on track by keeping things moving forward. Even during one of their busiest periods, we felt prioritised. We highly recommend Vivien Horder.
March 2025 by saner güven
I can highly recommend Vivien Horder Agent! Fantastic service, very efficient and great communication to keep me informed throughout the process. Thank you very much!!!
November 2024 by Laura Gillingham
Excellent service as always! Horders really do care about their clients and are always a pleasure to deal with.
November 2024 by Holly Parsons fox
Joe at Vivien Horders was the agent on our purchase. He was extremely helpful throughout the whole process (it was a long and drawn out chain with various hiccups) but he was always on hand and quick to reply to emails / calls and chase the chain etc. Great service. Thank you so much !
November 2024 by Mandy Sylvester
Vivien Horder Estate Agents have been fantastic from start to finish. Helpful, friendly, professional and efficient, they advised me and guided me through the house sale. Special mention for David and for Joe who helped smooth the way! Highly recommended.
November 2024 by Aly Maxwell
We recently sold through Vivien Horders and couldn?t praise them (especially Joe) highly enough. The level of service was at times above and beyond. A friendly and honest family run business. Totally recommend. Thanks again. Aly and katya
September 2024 by Catherine Kene
Exceptional work from this local estate agent company. We cannot fault their attention to detail and keeping us informed throughout the sale process. Definitely recommend this company for buying g and selling a house!
August 2024 by robin Cook
The service we received from Horders was absolutely excellent from viewing the property until completion. All of the staff were so kind and helpful. Special thanks to Luke, as he dealt with our purchase. He couldn't have been more helpful. If he wasn't sure about anything we asked, he contacted the relevant person and called us back with the information. I would definitely use Vivien Horders again.
July 2024 by Sam Langdown
Professional sales and lettings department. Highly recommend.
