August 2025 by Rover
Went here today & ordered breakfast. What an awful experience we had. Sausage was awful, straight from the freezer to the deep fryer, so shrivelled and horrible, fried egg was broken, hash browns same fate as the sausage, limp & undercooked toast with what I deem to be margarine already spread on, soaked in, fried bread overcooked & inedible. The only item edible was the bacon. On reporting to the staff, I was told they were very busy which may be the reason for what they served up. Very disappointed with the food & will avoid in future...
August 2025 by Clive Russell
Couldn't fault the service and staff food wasn't bad either certainly recommended.
August 2025 by Katie Jayne Marsh
Coffee, Food and Staff A* really chilled atmosphere, would highly recommend !
August 2025 by Robert Eustice
Often used the cafe and enjoyed the food. However following a visit wh we waited 30 min for our order to be taken on our following visit we placed an order for food and drinks. Wwe received our drinks within 10 min but 40 min later on enquiring about our food we found they had forgotten to prepare it. So we left hungry. Worst service ever.
July 2025 by Andy James
I went here last week for a breakfast. What a dreadful experience. What has happened to this place, it used to be really good? Under cooked bacon, horrible sausages, hard fried eggs and soggy toast. The only good thing was the coffee. Waste of money and I will not return.
May 2025 by Charlotte Ralph
We did not have a good experience at Scarlets unfortunately. My friend had egg shell in her eggs Benedict and the toast was burnt. 2 of the ladies working there, one being the chef and one a waitress were unfriendly and didn?t even come and ask if everything was ok at any point. We needed the salt filling up and when asked the chief said ?what?s the problem? assuming it was more than that and was very rude but reluctantly filled this up. My little boy broke a plate, the staff just ignored this and we had to go and ask for a dustpan and brush and clean it up ourselves, when I went to return it a waitress just ignore me when I ask her if she could take it off my hands, so I had to go behind the counter and give it to another waitress with curly hair (who was the nicest and mostly friendly out of the 3 members of staff). Our plates didn?t get cleared we had to pile them in the window sill because we had children that wanted to do some colouring, so that very very annoying. The only positive was that the coffee and cake were good. It was busy which i appreciate can be difficult for staff members but when you work in hospitality, a smile and manners would still be appreciated by customers.
April 2025 by Harold
Had two lovely pasties and a lovely gluten-free dessert. Could not tell the difference amazing service.
October 2024 by bruno guitard
As always!!! Perfect with a big smile service!
Truly my favorite place in England...
Parking: The parking lot is right opposite
October 2024 by Ollie Rutter
The service is terrible, messed up my order, taken 40 minutes to deliver me basic food. Terrible place don?t recommend.
October 2024 by Garry Morgan
Great value for money & superb staff ?
October 2024 by Phillipa Sands
Fabulous food, great friendly staff, a must visit
September 2024 by Martin Clark
Super service and friendly atmosphere varied menu.
Will definitely be going again
September 2024 by Keeva Fitzgerald
Thank you Callum for making one of the best pumpkin spice lattes I have ever had. The service was excellent and I loved the atmosphere.
September 2024 by Sam Woollard
A nice easy place to eat. Good vegetarian options. Can get very busy.
August 2024 by Terry
Ordered breakfast baguettes as we do everyweekend but this week it came with 1 sausage 1 bacon hard egg and a hashbrown and the price was extra usually(2 bacon 2 sausage egg and mushrooms ) when questioned the reply was it is what it is and you must of been undercharged the previous times, won't be using again rude service even though the food has always been good
