March 2023 by Lavie nature
Despite the reasonable prices, the service is exceptional! Sam, thank you very much. Your help in recycling my empty gas cartridge was much appreciated. So I wouldn't have to carry it while hiking in Dartmoor and charging my phone ?
February 2023 by Olly Rees
The place to go for quality kit for walking, camping, climbing and bike essentials in the area. Friendly, knowledgeable staff and great community engagement - see you again soon ?
November 2022 by Jim E
Great service and really friendly staff. Doesn't matter if your spending a lot of a little, your treated as a long time friend. Really recommend them.
November 2022 by Alex M
A cracking outdoor equipment shop, whether a novice or more experienced outdoor-person, they will have what you need, from tents to rock nuts and all points between,
November 2022 by Robert White
Great store , with smashing stock ,staff with plenty of knowledge and busting to help , enjoyed seeing that part of the country thanks all the best ,,,,, rob
November 2022 by V T
Excellent service and product. One of the few places it is possible to purchase a ME Kongur MRT jacket. Sam and Jim's product choice speaks positivity about their experience, values and credibiliy. Lovely to speak to also. I am interested in what Ice Warrior is doing regarding their expeditions and may look to join the effort! :) Thank you for your efforts Jim and Sam!
November 2021 by Ian Guthrie
Great experience with this shop had a problem with some walking boots nearly a year after purchase but they sorted it out very quickly and with no hassles, certainly recommend great service.
November 2021 by Pete Hughes
Lovely shop run by incredibly helpful people - noticed me stood outside when the shop was closed and opened just for me! Told me a bit about what they do and I was blown away. Thanks so much guys!
November 2021 by gareth roberts
My first visit to Basecamp Princetown was like a small child in a sweet shop. Unknown to me...Jim was outrageously experienced with the equipment and clothing for sale in the store. I asked for technical footwear and gave him my reasons for such. To discuss the advantages or disadvantages of each item on sale would take some time so Jim bounced a boot that ticked every box on my list. The next item was a water source filter...no problem...as Basecamp don?t stock rubbish gear and my shopping list was complete. With boots aboard I was looking down from a Tor within 30 minutes.So impressed with no nonsense replacement boots the next day when another less technical pair of boots were purchased. A manufacturing error that Jim and Sam sorted within minutes. This is where Basecamp went above and beyond to ensure I was satisfied and confident with the whole experience. Customer service you pray for...and they deliver.
November 2021 by J Pidge
Always super friendly service from Jim & Sam! Great selection of top quality climbing gear, fantastic selection of Climbing guide books, & they always go over & beyond to make it a pleasant experience. Can?t recommend them enough! Thanks again Guys, Pidge
November 2021 by Jez Hunter
Cracking independent technical outdoor and expedition equipment shop. Thank goodness we still have some of these left, run by passionate outdoors professionals who know their stuff, to take on the Mccamping franchises. I would encourage anyone to make the effort to travel to Princetown to experience their brilliant service.
November 2021 by Nick Deykin
Wonderful shop with friendly, knowledgeable people. Sam and Jim are so helpful and not pushy. Nothing is too much trouble. I can?t recommend the Ice Warrior Basecamp shop enough.
November 2020 by Matthew Davis
I Return to basecamp time and time again - continually supportive and more knowledgeable than any other outfitter (outdoors) Jim, the owner is a legend in his field and is a great person to fit you for your clothing. Having spent lots there I will continue to shop there. The stock is quite simply- the best available!! Well worth a visit!!!
November 2020 by Kat McIntyre
I entered the store slightly before opening, still a bit sleepy from my disrupted night camping in the rain.I was given a warm welcome by the lovely lady at the counter, and asked if she could assist me. I mentioned that I was looking for some hiking shoes that were somewhat waterproof! As I stood in a puddle made from my own shoes that had become drenched the night before, trudging through sodden moorland.I was unsure on the brand, not having heard of it before...but she reassured me and quickly went to find my size shoe in the back. Shortly returning with the shoe I had requested, plus one that wasn't on the shelf.Cynical me thought she was trying to pull a fast one and offer me a more expensive shoe...not the case at all. In fact it was a less expensive shoe, and she even offered military discount!All in all, a lovely experience and a well stocked store with a wide variety of mid to high end outdoor brands.
November 2020 by Tommo2469
Having been to Polar Arctic environments during my time serving in the UK Commando Forces I was intrigued to see a shop appear in Princetown, Devon which was full of winter environment clothing, skis, equipment, books and the list goes on.Whilst looking around the shop I noticed that Base Camp offer courses in the Polar Arctic skills and all the stock in the shop is tried and tested out in the Polar Arctic by explorers who had signed up to Ice - Warrior Training.There is something for everyone from summer day walker on Dartmoor to the most experienced Solo Arctic Explorers.Full range of courses from Navigation through to Arctic Exploration and more.Very friendly and experienced staff on hand to assist and advise on your needs.I left the shop with a smile on my face and was eager to return and sign up to some great courses on offer.