February 2023 by Colin Wilks
Just wanted to buy a book as a gift, but it's compulsory to sign up for an account, which I neither need nor want.
December 2022 by Google user
Very good service. I bought at least 9 books from them. The last one I bought was two weeks ago and it wasn't in stock it said normally delivered within 1-2 weeks. So I took a risk and ordered as a Christmas gift for my husband. So to make sure I get this book on time they upgraded my delivery to express. And now the book is all wrapped up under the Christmas tree. Very happy!
December 2022 by Edita ?im?nait?
Very good service. I bought at least 9 books from them. The last one I bought was two weeks ago and it wasn't in stock it said normally delivered within 1-2 weeks. So I took a risk and ordered as a Christmas gift for my husband. So to make sure I get this book on time they upgraded my delivery to express. And now the book is all wrapped up under the Christmas tree. Very happy!
November 2022 by Heather Coyle
Order was already delayed, however I accepted this. Come the day of delivery, unbeknownst to me, seller asks courier for return of goods to the depot without any reason. Only found out after contacting courier after set delivery time. I have paid the money and have the receipt. Terrible service.
September 2022 by Mike Flaherty
Easy to use website with plenty of products to choose from. Simple checkout. Great!
September 2022 by sarah jakes
Item delivered very quickly. Manual supplied was in German, but English version available on NHBS website so all good.
July 2022 by John Graham
Massive stock range. Prompt, and efficient service
July 2022 by Sal Frizzi
I bought a book from them and despite problems with standard shipping within the European Union the package arrived much earlier than expected at no additional cost. Excellent service. I hope that in the future I will be able to confirm this first excellent impression.
July 2022 by Liam Murphy
Ordered nearly 6 weeks ago thinking that should allow for delays of up to 4 weeks as stated in the small print before having to collect samples from the wild. The lack of equipment arriving is now hampering my field season and jeopardizing my research. Won't risk ordering from NHBS EU again
September 2021 by Lisa Albinsson
I have dealt with the NHBS on numerous occasions and I must say the costumer service is amazing and the workmanship of their products (in my case plankton nets) is exceptional. Delivery has also been very quick despite me being located half way around the world!
March 2021 by Andrzej Jurczy?ski
This is some mockery and disregard for customers.I ordered the book on 04 Feb 2021 with a shipment from Bonn, it's been a month and I still haven't received it, it would be much faster on foot.Fortunately, I did not order equipment for studying hibernating bats, because I will probably I would have received this parcel in May.For comparison, I get shipments from China in 2-3 weeks.
March 2021 by Christian Haag
NHBS, the mail order company for nature lovers! I ordered the Bees Block (215 x 215 x 102.5mm) made of concrete. A wild bee hotel for eternity! Fast delivery at reasonable shipping costs. Best regards from Vienna.
March 2021 by Robert Torr
I recently had to return a faulty pair of binoculars, NHBS owned the problem right from the start and the level of customer care we received was exceptional.Special credit must go to Hannah who worked hard for us to get the bins repaired. Many thanks NHBS.
March 2021 by Bas van Helvoort
For over 25 years I have used NHBS to order lots of books which they shipped flawlessly to wherever I was: Kenya, Indonesia, Vietnam, Cambodia, and The Netherlands. A perfect track record!
March 2021 by Jay
Bought an item on their website described as leather. It was not real leather and at best was a composite material with a very low leather content. I emailed them about it and had no response. Disappointing.
