August 2023 by karen Lee
I could give one star I would ! The pharmacist was so up her own postierrer that she THOUGHT that she had the right to send me (1off prescription) to the 'addict ' section of the building which is most degrading for all concerned especially when you are on a weekly pick up!The head pharmacist then kept my prescription even tho disabled because she could and then this made me have a day out over 1 prescription THEN having to go WALK to Walnut Road to THEN have to go elsewhere all because she wanted to be awkward. Lois I believe that it was named .NEVER been such a RUDE pharmacist in my 40 years of experience!If I could give 0 stars I would, still to this day NO apology .
July 2023 by david beckett
Never answer the phone. Try yourself right now, i bet u wont get thru. Terrible ?
July 2023 by Andrew Eacret
I have just been in to Croft Hall pharmacy to pick up my prescription which only took one day to get which normally it takes four to five days the attitude of the staff to customers have changed it seems a nicer place to go into just hope that keep it going
July 2023 by Jo Feeney
The staff are lovely hard working people, dealing with being overworked and understaffed. I have been going here for years and have a good relationship with the staff. Be nice please!
July 2023 by Sue
Went to this pharmacy on Saturday, after being informed by NHS 111 that my mums emergency prescription would be sent to Croft Road chemist. Never been there before and will never go there again. People waiting ahead of me were spoken to like dirt, 99% of customers were told their prescription wasn't there, or there was no stock and to go elsewhere. 45 minutes in the waiting line for nothing. Horrible atmosphere too.
June 2023 by Janene English
Phoned them at 3.30pm and was told my prescription wasn't yet there, told her it should of been sent as urgent, she said pester the doctors, but she will keep a look out for when my prescription arrives, and if it didnt arrive by 5.45pm she will go to the reception at the doctors next door and chase it up and will dispatch it as soon as possible, but within an hour she phoned me saying it was ready to be collected. Came to collect it and it was there ready and waiting, after having a stressful 3 days waiting to get my tablets, this girl I didn't get her name went above and beyond to help me so thankyou very much.
June 2023 by Sara-jane Inch-Yates
Not the quickest at serving but they are helful
April 2023 by jenny dave Whitney
can anyone get them to answer telephone ive been trying for 30 minutes
April 2023 by Rosie Fitzgerald
Went in to get perscription girl assistant asked for my perscription and said half hr I said half hr ,she checked it was there ,and went to back ,said do they were busy we do have other things to do I heard ,so went guy gave me my stuff , I said next time girl wants to say something make sure we can t hear , very rude she should go back to training and learn customer skills as she clearly doesn't t have any for a counter assistant RUDE PERSON
January 2023 by rachel clarke
No one ever answer the phone and also rude
December 2022 by Jack Smith
been going for many years and has always been good service.
October 2022 by Richard S
Absolutely appalling delivery service.If you are unable to collect your prescription medications I advise you to find an alternative pharmacist.
August 2022 by Gemma Mercer
Always pick and chooses when open. They write notes on door be open at 10am do go there and closed still then again 1pm. Everytime I go there's always an issue. Prescriptions take too long for them to deal with and the systems always seem to be down.
June 2022 by Douglas Muir
Pleasant staff under difficult circumstances. Thank you
February 2022 by Kardine Hooper
Went to collect my prescription today!?omg!!! How rude are the staff here! An elderly man was so rudely spoken to, there was no respect for the elderly customer at all who left without his prescription. Next was my turn to be served, I was screeched at ?name?!? No ?please?, or ?Thankyou?!! So so rude! Think it?s time you find a job with no face to face customers as your people skills are non existent. Alternatively, you need to buy some HRT pills, you are in the correct place for them!..shouldn?t be difficult! You should be ashamed speaking to customers that way!!! I can honestly say after being with Croft Surgery for well over 30+ years and using your pharmacy since you first opened your doors I?m actually done being greeted by that horrid woman!!
