November 2023 by P V
Lovely shop, but... could you show some respect for your customers by cleaning up around your premises?
April 2023 by Mark -
No eye contact, didn?t look at anything I showed him. Didn?t have product.
February 2023 by Brett Miller
Excellent service as always Chris and his team always there to help with anything you need ?
October 2022 by Dancing Squid
Ok and as a tradesman I pretty much know what I need so no problems there, and I pretty much get everything I needed from this branch and many other toolstations (favour toolstation of the competition). I do use alot of toolstations around the country, and I wouldn?t usually write a review. However, the majority of staff at this branch are just 'one tone', come on at least crack a smile or a bit of chitchat with customers rather than the odd near silent robotic word.I was charged twice for something which yes we all make errors, and I brought this up with the staff member to which a refund was issued.....but for customer care sake, all I got was tap tap tap on the keyboard, no apology or anything?? just a very quiet shy bye when I was handed my receipt back and that was afterI said my 'thanks for your help, bye'. Is about three staff in this store that need to perk up a bit....please please please.I did have another issue as someone else has mentioned, and that?s I had something ordered to this store for a collection. Yet I never received an email or text to say it had arrived? apparently it had been sat on the shelf for two days?.And yes, do not even try and ring customer service as they don?t exist. Even the staff are not allowed to call them, and have to use the same number as customers.... baffles me.
August 2022 by Anthony Evans (Evo)
Always first class not very often you cant get what you wanted on the day if not there next day service is ace
August 2022 by Len Jones
What a waste of time, 14 phone calls over 2 days no answers just cut of or no answer. The Web site is just as bad, just to try and see if the item has arrived at the selected branch. And still not notified of item arrival.
August 2022 by Robert Barnes
Quality stuff at a good price. Helpful staff as well.
August 2022 by John Giles
Lots of useful things in stock and low prices
July 2022 by Eyesoff Noseyparker
Order and collect service easy thanksAlso knowledgeable staff were able to check compatible refills for my non branded staple gun
July 2022 by David Burt
Good stocks & prices, speedy service
July 2022 by Melvin Broad
Didn't have everything I needed.Looks like a trip to Exeter Toolstation
June 2022 by jamie
Very helpful and had all I needed
May 2022 by Chess Ashcroft
Picking up a few bits for plumbing in these toilet huts - great staff ? products available and back to work fast - free parking and easy access ? signature Blue toilets are ready fir tomorrow?s delivery ? thank you tool station :-)
May 2022 by Jordan Wills
Was served by Ellie - Genuinely cheerful and fun person who was incredibly helpful and didn?t mind at all when I asked to swap out an item I?d originally asked for
April 2022 by Thomas Sedgwick
Always friendly and a good service most of the time they have what Iv needed if not you can order and I've get delivered or you can go and pick it up .pluss prices for product are cheap
