August 2025 by John Rolfe
Only went there for their branded fizzy water, otherwise too expensive now
August 2025 by James Barber
Store very large puty they took away restaurant so I visit M&S more as prices there simlar and can have lunch there
August 2025 by J S
Helpful and friendly staff,
The food is usually in good condition and I find the items I need.
August 2025 by Steve
Lovely view book/reserve on bank holidays, parking is a premium, staff are fast ,fun and efficient, the food is good
August 2025 by Craig Lumb
Large Sainsbury's they had everything needed for weekly.shop
August 2025 by sarah glover
It was clean and staff very pleasant and friendly.
August 2025 by shreenil O'Dedra
Friendly petrol station ?? staff
August 2025 by I Holy
Really nice and helpful staff
August 2025 by Ron B
Big Sainsbury shop. Plenty of choice & easy parking
August 2025 by Barry Difford
Clean reasonably priced found what I wanted
August 2025 by ALAN GUNSHON
Not to bad if using Nectar
February 2025 by Yahya Mubashar
For the people living in The Willows, Torquay, Sainsbury's Supermarket is like a cornor shop but a big cornor shop. It has Argos, Specsavers and Money Exchange section. I have used all of them and found them very convenient for their availability of opening times and serving with high customer care. Quality of items is the same as elsewhere and as expected.
The supermarket stocks a large variety of items and has ventured into home decorations, kitchen utensils, and clothing from simple groceries to almost everything its competitors are providing. The quality of its own named products have improved in the last 22 years, I have been shopping there for my main weekly groceries. Recent competition with Aldi and Lidle, both nearby has kept prices down and comparable. The Nectar Loyality card is particularly useful. You get special Nectar discount on quite a few branded and Sainsbury's own products, which saves significant money as the price difference is significant from non Nectar prices. This way the overall grocery shopping remains competitive to nearby Aldi and Lidle over long periods. As an icing on the top, I collect the Nectar points all year round and only spend them once a year near Christmas to either buy gifts, or something nice for me and my family. Even if I can't find anything, I can alway buy credits on Gift cards on all sorts of Gift cards sold within the shop. If nothing else, Nectar points pay for my one weeks groceries near Christmas.
The items at Bakery are excellent and fresh. I only buy them on special occasions as treats.
One thing I would liketo mention is that over last 20 years, the estate of Willows has grown substantially. Therefore the shelfs need restocking frequently. I can see that the staff is working very hard to do that. Usually if i can't find an item one day, if I return the next day, it is back on shelf. Hence the benefit of it being a cornor shop. Occasionally if it's not on shelf for more than one day, I find a staff member who can look up their stock checker device and can tell me what day it might be back. The staff are very helpful. There are a few who are physically challenged but I have had no problem with them. They are similarly helpful as others. These staff members have been working there for many years. I admire this quality of Sainsbury's to value people from all backgrounds and abilities.
The self service check outs are great. The only thing I wish my local Sainsbury's should do is to consider having another floor laid up on the ground floor. This will help them expand the groceries section downstairs, will provide the existing restaurant a bigger and better foot space upstairs and allow Sainsbury's to venture into new areas,collaborating with more high street brands and bringing them under one roof. Outside Parking is huge, location is great, Sainsbury's Willows in Torquay can really invest into this expansion, reaping rewards in future with changing customer habits.
February 2025 by Robin Shute
Good sized Sainsbury?s with great home selection also :)
February 2025 by Liz Cornish
Prefer now my favourite
February 2025 by James Salt
Sainsbury?s at willows changing rapidly for the detriment of everyone. I won?t waste my money ot time their.toilets filthy or not working.cash machines not working.various doors in store faulty/dangerous. The staff totally unhelpful to the customer. The company makes vast profits-this is absolutely stupid and shameful.get hold of decent workers and get problems solved straight away
