January 2024 by Jheniel K. Mitchell
Pier Point had the most amazing fish and chips! The service was professional with limited wait time. The atmosphere was nice and warm even though it was cold and raining outside. I definitely recommend!
January 2024 by Marco Kim Marino
Very expensive for an average fish and chips £22 + drinks. Forced to eat outside on boxing day because dogs are not welcome and not allowed to move the tables so our group of 8 people were separated on different tables. The restaurant was too tight to turn on the heating both inside and outside. In conclusion the only reason why we decided to eat there was because it was late and the other places were full.As to your response, it must have been your accommodating staff's day off. We did ask to move the tables and turn on the heating but apparently it wasn't possible because of company policy.
December 2023 by Lexi Smith
Chips and sausage (takeaway). Not greasy at all and cooked fresh. Didn't taste like it had been sat there. Friendly staff. Unfortunately no savaloys here! There is also gluten free option too. 5/5 from me.
December 2023 by Samantha Brown
It's taken me since August to rate and review this restaurant.My adult kids and I booked this place for our first night staying here.I give it 3 stars as they had an enjoyable meal.I on the other hand am gluten and dairy free.I was completely assured and my order was taken. The service though good left me feeling slightly nervous.When the food came it was as though my daughter's plate and mine had been confused. Not a great start if you're gluten free.I was assured by the waitress that she could tell it was gluten free. I looked at her and said are you sure? She went back and checked and said yes this is the right plate.So I ate away and after about 3 bites wondered if she was still wrong.Long story short. I suffered that night and the next day.Please please please. If it's fried in the same oil and simply there isn't a space to avoid cross contamination DO NOT advertise as gf available. It's a lie.Dietary restrictions: Not gluten free
December 2023 by Bryan Hutchinson
Great view, attentive & friendly staff. Limited but local ales, plenty of other choices. Meals looked excellent, 10 to 15 mins from Station along seafront towards Torquay. Super for a light snat as well. Pint & fabulous
December 2023 by Laura Topps
What an amazing evening we had! We came here with no prior booking, for 8 people and they managed to squeeze two tables together with no trouble and the service was impeccable.As a table of 8 we were splitting the bill three ways and even that process alone was handled so well and made so much more simpler by the waiting staff and the very beginning.Majority of our table had the special that night which was the fish pie, this was unforgettable. The added bonus was the side of chips we all ordered which turned out to be chip shop chips from their own takeaway, we didn?t even click and they went together like fish and chips (haha)The service and food was second to none, it was even good enough to know that we will be booking again next year pre pantomime and will make it our new traditional dinner stop every year for the panto!Thank you to all the staff, it was amazing.Our night was made even better starting off with your great food and service
December 2023 by Em
It was lovely to be greeted by a friendly face at the door have the door opened on both the way in and way out. Our servers were Nigel and Bex, they did a splendid job of providing a lovely afternoon for us, I have been visiting torquay for many years and this was the first time that I have been into this restaurant, but I wish that it had been sooner! The food was out of this world. The presentation of the dishes and the taste! Wow...... you can really see why its won lots of awards. The decor of the establishment was very well in check with the seafront, but not overly done so that it didnt look like the inside of a sailors cabin. I thought it was very posh.Prices were right for the quality.I went in the weekday so I am unable to provide an doesn't review of the atmosphere as this was a quiet time, I believe though that generally this is a very busy restaurant by the way that we have been treated. I imagine there are alot of repeat customers. Thank you.
December 2023 by Pauline Boughton
Went to Pier Point today where my friend and I enjoyed the best chips tasted for a while. The curry sauce was nice & spicy too. Our waitress, Bex, was very customer focused and was happy to advise on food options. Bex was really courteous, patient and helpful and it was lovely to be served by someone with a smile on their face. No bah humbug here! The ambience was nice and the setting a delight. We will definitely be returning as Pier Point never disappoints.
November 2023 by Chris Leech
The fish and chips takeaway from here was excellent. Saw that it?d had got in top 10 UK wide, so had high expectations but it didnt let down. Crispy batter, great chips. Lots of benches for eating it on sea front, would highly recommend!
November 2023 by Beverley
We had the light bite Fish & chips yesterday lunchtime. The fish & chips are definitely the best we have tasted along with the home made mushy peas. We ate inside the restaurant, the decor is very tastefully done with an upmarket feel. All the staff were attentive and courteous.The food was well worthy of all their
November 2023 by Robert Hartle
Started with a warm welcome as soon as we got there. The staff are very friendly and helpful. Food was with us in no time at all, it was a quiet day but not empty. We had the award-winning fish and chips, one haddock and the other one cod. No complaints at all, even the mushy peas were good!
October 2023 by Hakan Ersoy
We did love our food here. The service and the quality were very good . The staff members were very attentive.
October 2023 by Sally Alcock
We wanted a quick coffee so popped in here on the off chance. The coffees were one of best we had tried. In fact we had a quick walk and went back for another. The waiter was friendly and really helpful. Will definitely go back next time we are in the area.
September 2023 by Roxana Arsenie
We went for a late dinner on Monday bank holiday. The staff was really nice and caring. The food is very tasty.Vegetarian options: The greek style vegetable filled pitta was very tasty.
September 2023 by BobD845
We have known this place for approx 20 years & at least one change of ownership. The location is fabulous & in season, the service is what you might expect from a location with limited immediate competition & kids serving - in other words, it?s OK & the location makes it better than OK. Out of season, the service is poor. Always has been poor and as this years season ends, the service standards drop. Today we only wanted drinks & maybe food. We were told that we needed to use the QR code to order, which is great if you have a phone, but less use, if not. I tried to order at the bar but was told it was waiter service only. They were almost empty. They could have taken the order or could have sent a waiter over. But that was too much trouble. We went else where - to Otto? - the views aren?t as good but the service is good. It?s about time that locations like Pier Point realised that not all customers are tourists and some of us choose not to be treated as an unnecessary nuisance.
