Halifax is obviously aiming to close all of its branches in the hope that you'll switch to online banking, so they can fire all their live on-site staff. This policy becomes obvious at this branch location.
I have asked about a number of services that I could easily obtain in my old branch -- now closed, of course... read full comment
May 2025
This high street bank is barely a bank anymore. Only 1-2 staff on duty that mostly act like a triage system. Results in long waits and high levels of frustration. I really feel for the older customers.
December 2024
Poor service, they don’t really want customers, they keep telling me to pay in at post office.
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