8:30AM - 5PM
Unit 4
Cosmetics And Beauty Supply
“My elderly and disabled mother was recently seen by the optician service for an eye test following cataract surgery. On collecting the glasses she was convinced that the frames were not as chosen and became extremely upset and agitated. Karen, the assistant manager was absolutely phenomenal in her customer care, defusing the situation with great care and compassion. It was a master class in customer service and very much appreciated by me and my mum.”
“I usually dont speak to staff in any store. But i asked one of the store employees, ruby?/short pretty girl i cant remember her name. She was so helpful even though my needs were a little silly. She made me feel comfortable and valued as a customer. would definitely shop again. Thank you”