November 2023 by Madonna Yapakci
I found the blonde assistant in there to be very rude and abrupt. No manners or communication etiquette. Spoke very negatively, and seemed like she couldn't get rid of me quick enough. Rough handled my jewellery with her long acrylic nails. There was a 'friend' sat in the shop. I believe the assistant was showing off, with her exaggerated attitude. Such a shame this person represents a shop, which has clearly had some good ratings in the past.
October 2023 by Lynn
Such a quaint shop. The staff are all so lovely and give you a warm welcome. Excellent prices too for buying and selling your gold pieces ??.
April 2023 by Lu HACKNEY
I have only good things to say about this jewellers. The quality is exceptional and the shop is clean, welcoming and well configured. The displays are beautiful in all their glory! What stands out for me though are the staff. They are all so friendly and extremely knowledgeable. You won't find a more professional bunch of employees, who obviously enjoy their work, which comes across in their customer service. If you are lucky enough to have Richard serve you, you will experience for yourself the 5 star quality Conroy Couch has to offer. Richard is an expert in his field and a complete gentleman.At Conroy Couch you get the sense that Mr Rowe, the owner, has put a lot of love into this establishment, it eminates from every aspect of the store and every piece of jewellery!I would highly recommend this business,. I've been using Conroy Couch for many years now and never had a single issue. On the contrary...Instead they continue to provide the superor service they always have.
March 2023 by Nikki Pinfield
!!!!!!! Avoid avoid avoid!!!!!!!!What an awful place DO NOT SHOP HERE!!!!!!!!!!!!!!!!! We brought a gold chain for 7.5k when taking the chain to Birmingham jeweller quarters they said we?d been ripped off by at least 3.5k when speaking to David about the situation at first he was going to ?see what he could do? and then he couldn?t do anything about it due to the guilt! they are scams, quicker enough to take peoples money but not sort out a situation!!!! Please stay away from here !!!avoid avoid avoid!!! go to a proper jewellers and get your items checked to see if they are even real!!!!!!! We were returning customers but now I think we will stick to Birmingham jewellery quarters at least we know what we are paying for there! Taking advantage or their own customers and as for there customer service well where do I start with that one absolutely shocking! shop at your own risk!!!!!!!!!!!!!!!!
February 2023 by Mark L
We bought an engagement ring here after contacting the shop to explain what we were looking for. Richard gave us an excellent choice and we never felt rushed into making a decision. Would definitely recommend this shop.
December 2022 by Simon Hamling
Absolutely fantastic personal service. Richard is very knowledgeable and nothing was too much trouble. Highly recommended.
August 2022 by Matt White
Really friendly service and a quick turnaround on an inspection and clean of the item. Staff were even nice enough to chat to my four year old to keep her happy. Highly recommended!
August 2022 by G R
Good ring repair but staff member was rude
June 2022 by Haydn Street
Loved it
March 2022 by Jo Hitching
Friendly customer service . Lovely jewellery - always come away happy with purchases .
February 2022 by Mario Jager
Customer experience is everything, so when asked about valuation for some rings that were no longer required by my wife one was 9ct the other 18ct was dealt with in quite offhand manner, "we don't pay for stones, just the Gold at scrap value" even though one ring had a 0.3 carat diamond previously valued at £700! I was offered £100 for the two. Having previously been offered £350 by another dealer. The CON in Conroy is appropriate. Avoid if you want to sell your old Jewelry ?.
February 2022 by Julie Gruit
Fantastic and professional service, helped us pick out the perfect gift. Many thanks, would definitely recommend.
January 2022 by Margarita Kanta
I wouldn't recommend. I was offered £635 for jewlery that I ended up selling to Jethro Marles for £1070.
July 2021 by Joseph Hawkins
A real gem in Torquay?s town centre. Excellent service, smartly dressed, professional staff, great value and the kind of local, long-established business we should all be supporting over the online retailers. Birthday presents sorted! THANK YOU.
March 2021 by Stefan Schwenk
Bought a stunning bespoke ring for my wife to mark the birth of our child. The owner, David Rowe, listened to the type of ring we were looking for and showed us three rings that he thought would be a good fit. As we liked individual elements of each - the sapphire of one, the setting of another - he took all our preferences and made a single perfect combination at a good price. The finished piece took only a month to make, even during the pandemic. We couldn?t be more pleased!
